Help Desk Agent - Doha, دولة قطر - Beverly Hills

Beverly Hills
Beverly Hills
شركة تم التحقق منها
Doha, دولة قطر

منذ 4 أيام

Aisha Al-Thani

تم النشر بواسطة:

Aisha Al-Thani

مسوّقة للمواهب لبيبي
وصف

Responsibilities:


  • Resolve customer issues with company products
  • Answer other customer questions and offer them access to helpful resources
  • Direct questions to the right department when needed
  • Ensure customer satisfaction
  • Manage all desk administrative duties
  • Maintain accurate records of interactions with customers and recurring user problems
  • Follow up with customers as needed to ensure any problems are resolved

Requirements:


  • Immediate joiners required
  • Arabic speaker will be an advantage
  • Strong written and verbal communication skills
  • Problemsolving and research skills that translate to the ability to find solutions for customer problems when a solution is not immediately apparent
  • Interpersonal skills that function to create connections and positive experiences for customers
  • Technological skills specific to the company's products and troubleshooting practices
  • Patience with customers and ability to remain calm
  • Organizational abilities

Application Question(s):

  • What is your Salary expectation?
  • Do you have a valid QID with NOC?
  • If you are selected how soon you can join?

Education:


  • Bachelor's (preferred)

Experience:


  • Help desk: 3 years (preferred)
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