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- As Order Taker, you are responsible to provide a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience.
- You will also be required to have extensive knowledge of menu offerings.
- Reporting to the Room Service Manager, responsibilities and essential job functions include but are not limited to the following:
- Manage guest queries in a friendly, timely, and efficient manner.
- Ensure knowledge of menu and all products.
- To handle In Room Dining orders by telephone from guests for food & beverage.
- To recommend and generally assists guests to place their orders.
- To record and process In Room Dining food and beverage revenue.
- Practice hotel Grooming standards including uniform dress code, cleanliness and personal hygiene.
- Comply with hotel security, fire regulations and all health and safety legislation.
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Room service order taker