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المحترفون
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Doha
bouthaina Marzougui

bouthaina Marzougui

Believe that great work can be done by great team

خدمة العملاء / دعم

Doha, بَلَدِيَّة اَلدَّوْحَة

اجتماعي

عن bouthaina Marzougui:

Seasoned Operations Manager and talented leader with 9 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

الخبرة

Customer Operations Manager in international company;

Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.

Prepared annual budgets with controls to prevent overages.

Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.

Identified procedure or process changes required to improve performance and productivity.

Spearheaded department training to enhance employee performance and boost employee productivity.

Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.

Evaluated suppliers to maintain cost controls and improve operations.

Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.

Led improvement initiatives to advance operational efficiencies and increase revenue.

Reviewed operations reports to understand numbers and trends.


 

التعليم

Second  Year  university i specialized in English civilization

محترفون من نفس قطاع خدمة العملاء / دعم مثل bouthaina Marzougui

محترفون من قطاعات مختلفة بالقرب من Doha, بَلَدِيَّة اَلدَّوْحَة

المستخدمون الآخرون الذين يطلق عليهم bouthaina