Chamath Perera

Experienced Collections Officer with over 8 years of experience in the banking industry. Proven track record of success in reducing
delinquencies and improving recovery rates through effective negotiation and communication skills. Strong understanding of credit
policies and regulations, as well as proficiency in various collections software and systems. Posses valuable expertise in Temenos, HPSPowerCard,
and CWX systems. Expertise in User Acceptance Testing (UAT) has equipped me with the ability to effectively troubleshoot
and provide support for complex banking systems.

National Development Bank Plc - Executive / Team Leader at Remedial Management Unit
(Jan 2023 to Present)
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Successfully handled high-value and complex restructures, applying appropriate remedial tools to revive relationships and reduce risk profiles.
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Engaged with borrowers to amicably agree on terms and interest rates for the restructuring of facilities.

National Development Bank Plc – Junior Executive at Collections & Recoveries Dept (Core Banking project)
(Jun 2019 to Dec 2022)
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Liaised with the business team, IT, and vendors (HPS and CWX) as a representative of the department, effectively resolving issues and identifying solutions in a timely manner.
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Engaged in data migration processes, collaborating with consultants, IT, and other core banking members to ensure smooth transitions.

National Development Bank Plc – Banking Associate to Senior Banking Associate at Collections & Recoveries Dept
(Jan 2016 to Jun 2019)
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Managed the collections card recoveries teams and followed up on daily operational activities such as callings and performance targets.
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Successfully maintained a healthy NPA (Non-Performing Assets) ratio by effectively managing Personal loans, Mortgage loans, and Credit card products.

Master's in Business Administration-
MBA
Cardiff Metropolitan University, UK