Levi Kiprop

Dedicated and highly dependable security professional with proven experience in CCTV surveillance, incident response, and client support across hospitality and corporate environments. Skilled in monitoring high-risk areas, dispatching backup units, and coordinating emergency procedures with precision and calm under pressure. Adept at balancing operational duties with strong customer service, having successfully handled client concerns, managed guard deployments, and participated in disciplinary processes. Trusted to support IT teams with technical troubleshooting and monitor vehicle resource usage with attention to detail. Known for excellent communication, teamwork, and a proactive approach to ensuring safety, compliance, and smooth day-to-day operations.

Career Summary:

I began my professional journey with a 6-month IT internship at Kenya Power in 2019, where I gained foundational skills in IT support, system troubleshooting, and infrastructure maintenance. In 2020, I joined Malili Distributors as a Sales and IT Support Assistant, where I managed inventory, processed customer orders, conducted sales analysis, and supported the Distributor Management System (DMS). In 2022, I advanced to a supervisory role in the security sector at Four Points by Sheraton (JKIA, Nairobi), overseeing outsourced security operations in a hospitality environment. Most recently, in 2023–2024, I worked at Gold Apple Beauty Store in Doha, Qatar as a Loss Prevention and Customer Service Officer, where I monitored CCTV systems, ensured stock integrity, handled investigations, and supported customer interactions in a retail setting.

Diploma in Information Technology