Marc Haddad

PROFESSIONAL EXPERIENCE

ACADEMIC MANAGER 

Qatar Fund for Development

 2020 – Present                            Doha, Qatar

Steered the Qatar Scholarships program from its inception to its current success.

• Led the successful implementation and growth of Qatar’s National Scholarship program, demonstrating excellent managerial and strategic skills.
• Negotiated partnerships with prestigious global educational institutions, significantly expanding opportunities for scholars and enhancing the program's reach.
• Demonstrated financial acumen by efficiently managing the program's budget planning, fiscal negotiations, and financial aspects, ensuring its sustainability and success.
• Designed and executed talent development strategies, focusing on identifying and addressing competency gaps among program participants.
• Prepared and delivered comprehensive reports to senior executives, providing valuable insights into program performance and achievements, supporting strategic decision-making.
• Initiated and facilitated educational workshops aimed at promoting lifelong learning and skill development among program participants.

MANAGER - CONTINUING AND PROFESSIONAL EDUCATION 

University of Doha for Science and Technology

 2013 – 2020                             Doha, Qatar

Tasked with leading the department to enhance competencies and achieve business objectives. 

• Formulated and executed strategic plans that significantly enhanced departmental capabilities and delivered impressive results.
• Achieved a remarkable 134% increase in annual revenue by introducing new business avenues and revenue streams.
• Collaborated with ROTA to develop a comprehensive training program for 2.5 million migrant workers, focusing on essential life skills, contributing to social responsibility initiatives.
• Successfully guided the department's rapid transition to online learning during the COVID-19 pandemic, ensuring uninterrupted education delivery.
• Actively participated in the Academic Council, Deans Council, and Advisory Boards, providing valuable strategic insights and contributions.

MANAGER - LEARNING AND DEVELOPMENT 

Canadian Pacific Railway

 2002 – 2013                             Calgary, Canada

Entrusted with the critical task of evaluating and prioritizing learning and development needs, ensuring the consistent implementation of foundational principles in this area.

• Led the strategic process of identifying and categorizing learning and development needs, aligning them meticulously with the organization's objectives, and integrating well-established educational methodologies.
• Directed the design and successful delivery of diverse, customized training programs tailored to meet the specific requirements of staff across various international locations.
• Initiated and implemented a comprehensive learning platform that significantly improved access to educational materials, fostering increased engagement in professional development activities.
• Conducted in-depth analysis of performance metrics and continuously monitored industry trends, providing valuable insights to inform and enhance business strategies, contributing to both long-term planning and detailed performance assessments.
• Established and meticulously maintained rigorous quality assurance measures and best practices, ensuring the reliability and accuracy of system applications and data. This commitment upheld high-performance standards and operational continuity.

CANADIAN ARMED FORCES PILOT 

Department of National Defence - Canadian Air Force

1998 – 2002                            Calgary, Canada

Pilot-in-command of various military jet aircraft.

• Directed squadron flight operations with proficiency in Canadair CT-114 jets, guaranteeing the meticulous completion of essential flight missions.
• Authored an in-depth training manual for novice pilots, significantly enhancing the quality and consistency of the military's pilot training curriculum.
• Demonstrated superior analytical abilities and a keen eye for detail, enabling swift and accurate decision-making under pressure.

MANAGER – ENGINEERING / QUALITY ASSURANCE

Alberta Computer Cable Inc.

1994 – 1998                            Calgary, Canada

Managed Engineering and Quality Assurance departments

• Initiated and led training programs for all levels of staff on ISO-9002 standards and advanced fabrication methods, with an emphasis on fiber optics applications.
• Managed comprehensive engineering responsibilities, authoring precise technical specifications and diagrams that underpin accurate product engineering.
• Overhauled the ISO-9002 quality assurance system, auditing, and refining processes to cut costs, improve service, and elevate product standards for clients.
• Created the ISO-9002 Quality Manual, equipping the team with proactive strategies to reduce discrepancies and assure superior product quality.
• Instituted robust quality control protocols to uphold product consistency and fulfill client requirements reliably.
• Championed process improvement initiatives, leveraging streamlined procedures to boost efficiency and quality outcomes.
• Cultivated an organizational ethos of quality excellence, inspiring personnel to achieve peak performance and adherence to quality benchmarks.

AVIONICS ENGINEERING TECHNOLOGIST 

Cascade Avionics Ltd.

1999 – 1994                            Calgary, Canada

Analyzed malfunctions via electronic test equipment, schematics, and technical publications. Performed scheduled/unscheduled maintenance on complicated aircraft avionics and electrical systems.

• Delivered expert analysis of avionics and electrical system malfunctions in aircraft, employing specialized electronic test equipment, detailed schematics, and authoritative technical documents.
• Executed both routine and unforeseen maintenance protocols on intricate aircraft avionics, sustaining operational excellence.
• Devised a comprehensive set of standard operating procedures for recurrent issues in throttle control lever grips, saving the organization over $130,000 in potential repair costs.
• Monitored the daily functionality of complex avionics systems, including radar and communication networks, assuring their dependability and performance.
• Collaborated with contractor teams on pioneering system installations across various aircraft, enhancing the field of avionics engineering.
• Mentored and guided a cadre of five junior technicians, promoting their technical competence and ensuring compliance with rigorous quality and safety benchmarks.
• Performed meticulous acceptance and final inspections on a multitude of critical avionics components, upholding the highest standards of quality control and industry compliance.

Master of Arts in Learning and Technology

Royal Roads University

Graduated 2015                            Victoria, Canada

INSTRUCTIONAL SKILLS WORKSHOP - Facilitator Certificate

Institutional Skills Workshop Network

Certified 2015                            Doha, Qatar

Project Management Professional Certificate

Project Management Institute (PMI)

Certified 2013                            Doha, Qatar

Diploma Aviation / Airway Management and Operations (Honours)

Mount Royal University 

Graduated 1993                            Calgary, Canada

Diploma Avionics Engineering

Southern Alberta Institute of Technology

Graduated 1990                            Calgary, Canada