ACADEMIC MANAGER Qatar Fund for Development 2020 – Present Doha, Qatar Steered the Qatar Scholarships program from its inception to its current success. - Led the successful implementation and growth of Qatar’s National Scholarship program, demonstrating excellent managerial and strategic skills.
- Negotiated partnerships with prestigious global educational institutions, significantly expanding opportunities for scholars and enhancing the program's reach.
- Demonstrated financial acumen by efficiently managing the program's budget planning, fiscal negotiations, and financial aspects, ensuring its sustainability and success.
- Designed and executed talent development strategies, focusing on identifying and addressing competency gaps among program participants.
- Prepared and delivered comprehensive reports to senior executives, providing valuable insights into program performance and achievements, supporting strategic decision-making.
- Initiated and facilitated educational workshops aimed at promoting lifelong learning and skill development among program participants.
MANAGER - CONTINUING AND PROFESSIONAL EDUCATION University of Doha for Science and Technology 2013 – 2020 Doha, Qatar Tasked with leading the department to enhance competencies and achieve business objectives. - Formulated and executed strategic plans that significantly enhanced departmental capabilities and delivered impressive results.
- Achieved a remarkable 134% increase in annual revenue by introducing new business avenues and revenue streams.
- Collaborated with ROTA to develop a comprehensive training program for 2.5 million migrant workers, focusing on essential life skills, contributing to social responsibility initiatives.
- Successfully guided the department's rapid transition to online learning during the COVID-19 pandemic, ensuring uninterrupted education delivery.
- Actively participated in the Academic Council, Deans Council, and Advisory Boards, providing valuable strategic insights and contributions.
MANAGER - LEARNING AND DEVELOPMENT Canadian Pacific Railway 2002 – 2013 Calgary, Canada Entrusted with the critical task of evaluating and prioritizing learning and development needs, ensuring the consistent implementation of foundational principles in this area. - Led the strategic process of identifying and categorizing learning and development needs, aligning them meticulously with the organization's objectives, and integrating well-established educational methodologies.
- Directed the design and successful delivery of diverse, customized training programs tailored to meet the specific requirements of staff across various international locations.
- Initiated and implemented a comprehensive learning platform that significantly improved access to educational materials, fostering increased engagement in professional development activities.
- Conducted in-depth analysis of performance metrics and continuously monitored industry trends, providing valuable insights to inform and enhance business strategies, contributing to both long-term planning and detailed performance assessments.
- Established and meticulously maintained rigorous quality assurance measures and best practices, ensuring the reliability and accuracy of system applications and data. This commitment upheld high-performance standards and operational continuity.
CANADIAN ARMED FORCES PILOT Department of National Defence - Canadian Air Force 1998 – 2002 Calgary, Canada Pilot-in-command of various military jet aircraft. - Directed squadron flight operations with proficiency in Canadair CT-114 jets, guaranteeing the meticulous completion of essential flight missions.
- Authored an in-depth training manual for novice pilots, significantly enhancing the quality and consistency of the military's pilot training curriculum.
- Demonstrated superior analytical abilities and a keen eye for detail, enabling swift and accurate decision-making under pressure.
MANAGER – ENGINEERING / QUALITY ASSURANCE Alberta Computer Cable Inc. 1994 – 1998 Calgary, Canada Managed Engineering and Quality Assurance departments - Initiated and led training programs for all levels of staff on ISO-9002 standards and advanced fabrication methods, with an emphasis on fiber optics applications.
- Managed comprehensive engineering responsibilities, authoring precise technical specifications and diagrams that underpin accurate product engineering.
- Overhauled the ISO-9002 quality assurance system, auditing, and refining processes to cut costs, improve service, and elevate product standards for clients.
- Created the ISO-9002 Quality Manual, equipping the team with proactive strategies to reduce discrepancies and assure superior product quality.
- Instituted robust quality control protocols to uphold product consistency and fulfill client requirements reliably.
- Championed process improvement initiatives, leveraging streamlined procedures to boost efficiency and quality outcomes.
- Cultivated an organizational ethos of quality excellence, inspiring personnel to achieve peak performance and adherence to quality benchmarks.
AVIONICS ENGINEERING TECHNOLOGIST Cascade Avionics Ltd. 1999 – 1994 Calgary, Canada Analyzed malfunctions via electronic test equipment, schematics, and technical publications. Performed scheduled/unscheduled maintenance on complicated aircraft avionics and electrical systems. - Delivered expert analysis of avionics and electrical system malfunctions in aircraft, employing specialized electronic test equipment, detailed schematics, and authoritative technical documents.
- Executed both routine and unforeseen maintenance protocols on intricate aircraft avionics, sustaining operational excellence.
- Devised a comprehensive set of standard operating procedures for recurrent issues in throttle control lever grips, saving the organization over $130,000 in potential repair costs.
- Monitored the daily functionality of complex avionics systems, including radar and communication networks, assuring their dependability and performance.
- Collaborated with contractor teams on pioneering system installations across various aircraft, enhancing the field of avionics engineering.
- Mentored and guided a cadre of five junior technicians, promoting their technical competence and ensuring compliance with rigorous quality and safety benchmarks.
- Performed meticulous acceptance and final inspections on a multitude of critical avionics components, upholding the highest standards of quality control and industry compliance.
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