Mary Lovelle Rivera

I’m a detail-oriented and client-focused sales professional with over 8 years of experience supporting technical sales, account management, and customer service across the chemical, laboratory, and water treatment industries. My strength lies in coordinating end-to-end sales operations—from quotation to delivery—while ensuring seamless communication between clients and internal teams. I thrive in fast-paced environments where precision, responsiveness, and relationship-building are key. With a background in chemical engineering and a track record of supporting sales growth through analytics, documentation, and consultative selling, I’m passionate about delivering exceptional customer experiences and driving operational excellence.

With over 8 years of experience in technical sales and client support, I've built a strong foundation in managing sales operations, coordinating cross-functional teams, and delivering excellent customer service across the chemical, laboratory, and water treatment industries.

Technical Sales Executive – CCT Chemicals Inc. (2021–2025) Led sales coordination, client support, and logistics alignment for chemical products. Delivered quotes, tracked orders, and maintained CRM systems while supporting account managers and preparing sales reports.

Sales Engineer – Global Water Engineering (2020–2021) Acted as the main liaison for water treatment projects, ensuring smooth coordination between technical and commercial teams and maintaining transparent client communication.

Sales & Marketing Specialist – Merck Inc. (2017–2019) Managed client accounts and supported marketing events, trainings, and product launches. Collaborated with operations and generated performance reports.

Technical Sales Engineer – Europ Continents Phils Inc. (2016–2017) Provided technical support for sanitation products and maintained strong client relationships through regular communication.

Product Development Engineer – Universal Robina Corporation (2010–2012) Coordinated product trials and collaborated with QA and procurement teams to resolve client-facing concern

I have studied bachelor's degree in chemical engineering, and this is my key advantage of exploring various industries