Mohamed Ahmed

Hello, I am Mohamed Ahmed, an accomplished IT strategist with nine years of experience shaping impactful technology plans. Proficient in network optimization, end-user support refinement, and team leadership, I hold a Master of Science in Information Systems from Osmania University and a Bachelor of Science in Computer Science from National Ribat University. In my recent role as an Information Technology Specialist at ZajelSudan, I drove enhanced IT accuracy and reliability, achieving notable productivity gains. As an Instructor at Network Plus Training Center, I cultivated engaging learning environments, sharing expertise in Oracle Database, Java, and Linux. Certified in Oracle Database and Java programming, I am committed to driving organizational success through continuous learning and strategic innovation.

 Information Technology Specialist

ZajelSudan, Khartoum, Sudan - Jan 2020 to December 2023

• Drove enhanced IT accuracy and reliability, aligning tech initiatives with business goals.
• Led a collaborative IT team, boosting productivity by 75%, emphasizing precision in project execution.
• Enforced IT security policies, ensuring industry compliance and prioritizing operational accuracy.
• Optimized software compatibility for seamless operations, emphasizing reliability in IT infrastructure.
• Implemented user-friendly IT support strategies, ensuring efficient issue resolution.
• Strong skills in vendor management, contract negotiation, and optimizing procurement processes to ensure cost-effective and efficient IT resource acquisition.
• Established robust network monitoring, reducing downtime by 90%, enhancing system reliability.
• Maintained comprehensive IT documentation, fostering knowledge-sharing for team learning.

Instructor 

Network plus Training Center, Khartoum, Sudan - Apr 2021 to Sept 2023

• Drove students' mastery through delivering comprehensive courses (Oracle Database, Java, RHCSA, RHCSE, CEH, Linux).
• Cultivated engaging learning environments, promoting hands-on training and collaborative experiences.

Database Administrator

Emirate College for Science and Technology, Khartoum, Sudan - Jun 2016 to Nov 2022

• Achieved a remarkable 95% reduction in data loss through optimized database performance.
• Executed meticulous management tasks: installation, configuration, patching, cloning, migration, and upgrades.
• Ensured peak database performance and security through fine-tuned settings and parameters.
• Managed user access, permissions, roles, and privileges with an emphasis on security.
• Executed effective database backup and disaster recovery strategies, conducting regular testing procedures.
• Experience and skills in planning and executing effective database backup and disaster recovery strategies, including regular testing procedures.

Course Instructor

Sudacad, Khartoum, Sudan - Jan 2021 to Dec 2021

• Proficiently instructed Ubuntu, CentOS, Red Hat, showcasing expertise in troubleshooting.
• Demonstrated skills in server deployment, configuration, and maintenance, Shell Scripting.

ICT Manager 

Emirate College for Science and Technology, Khartoum, Sudan - Jan 2015 to Nov 2020

• Initiated seamless network service integration for enhanced system efficiency.
• Delivered tailored IT services, ensuring partner success through effective communication.
• Led IT trainee development, cultivating a skilled and knowledgeable team.
• Oversaw LMS Moodle user accounts, permissions, and licenses for compliance and efficiency.
• Implemented targeted training, resulting in a notable 15% team proficiency enhancement.
• Stayed current on emerging technologies, actively monitoring trends for timely implementation.
• Organized comprehensive Computer Systems, IT documentation, facilitating effective knowledge-sharing.
• Implemented user support strategies, achieving a significant 20% reduction in resolution time.
• Proven experience in IT strategic planning, staying updated on emerging technologies, and providing strategic technical guidance.
• Demonstrated leadership skills in overseeing IT trainee development and fostering a skilled and knowledgeable team.

Instructor

Aptech Computer Education Center, Khartoum, Sudan - Apr 2014 to Jun 2017

• Achieved impactful instruction in Linux System Administration, Networking, and Shell Scripting.
• Created engaging learning environments, fostering student success through hands-on training.

 Master of Science in Information Systems 

Osmania University, Hyderabad, India

Aug 2011 - Aug 2013

Bachelor of Science in Computer Science

National Ribat University, Khartoum, Sudan

Nov 2006 - Nov 2010