محمد فاهيز

Experienced network engineer seeking new opportunities in the call center industry. Skilled in troubleshooting technical issues, analyzing network performance, and ensuring smooth operations. Excited to leverage my strong communication skills and problem-solving abilities to deliver exceptional customer service and contribute to a positive call center environment.

I am an experienced network engineer with a strong technical background and a keen interest in transitioning into a customer support specialist role. With a solid foundation in network infrastructure and troubleshooting, I have successfully resolved complex issues and implemented effective solutions.

Throughout my career, I have consistently delivered exceptional customer service by effectively communicating technical information to clients in a clear and understandable manner. I take pride in my ability to empathize with customers and prioritize their needs, ensuring their satisfaction and building strong professional relationships.

1.Completed Electrical and Electronics Engineering with CGPA:6.76 (First Class).

2.Scored overall 6.5 with no band less than 6 in IELTS test.

3.Certified Network Security Engineer. Certified CDAC From Cyber Institute, Pattambi. 

4.Certified Diploma in ICT-Information and Communication Technology.