Mohamed Bakri

"I possess excellent communication skills and I am seeking a position that allows me to utilize my Leadership skills in collection and recovery management. I welcome the opportunity to join a progressive and forward-thinking organization where I can contribute to achieving its goals and objectives to the best of my ability. Additionally, I am eager to add value to ongoing work and ensure excellent service."

• Setting up the terms of credit for new clients.
• Evaluating new credit requests and conducting client credit checks.
• Monitoring customer accounts to ensure they are up to date with payments and credit limits.
• Evaluate the new clients opening documents to ensure all the documents are accurate and valid. 
• Ensure securing the new business by requesting (security CHQ, payment in advance or security deposit). 
• Identify, track, manage, and investigate delinquent clients’ accounts.
• Contacting customers to remind them of payment deadlines & arrange payments plan if necessary.
• Investigating and resolving any payment discrepancies or disputes before the client’s cycle date by coordinating with customer service department.
• Maintaining accurate records of all financial transactions.
• Attend weekly AR meetings to discuss progress of debt collection and escalate issues encountered with customers.
• Producing regular reports on the status of customer accounts & debt collection activities.
• Maintaining the payments collection of all defaulters’ clients.
• Follow up with all the clients & keep all the updates on the system. 
• Renewing the existing manpower supplier’s contract.
• Responding to clients inquiries & negotiating payment plans.
• Provide effective solutions for all accounts.
• Recommend initiating legal actions such as Criminal Legal Actions, Civil Legal Actions, Arrest Warrants, Travel Bans & continuously following up on the same.
• Arranging meetings with the clients & major problematic clients to negotiate payment plans and provide an effective solution.   
• Continuously visiting the defaulters’ clients to avoid the monthly payments delay.
• Prepare legal letters & required documents based on clients bounced CHQ’s & submitting the police complaints at Capital police Station.
• Follow up with Public Persecution to ensure the travel bans has been activated & the police complaints transferred to court. 
• Follow up with Police Station (Execution Department) on the CHQ Police Complaints which has been submitted to ensure that the Execution Action has been activated in order to request Arrest Warrants Action.
• Follow up continuously on weekly basses with court on the CHQ criminal cases & cancel the paid client’s cases & receive the clients’ payments from the Court or Public Persecution.

Bachelor’s degree – Business Administration – Information System of Administration