Mohamed EL Amraoui

Over 15 years ‘experience providing outstanding customer service and front office administrative support. Service-driven professional with broad skill sin customer service, team communications, conflict resolution, and administrative leadership. Manages multiple tasks to completion, handle interruptions, and remains focused to ensure detailed accuracy and optimal productivity. Experience in hospitality and retail services has cultivated foundation of talent for top-level client services roles with detailed administrative and independent decision-making responsibility.

Friendly and efficient receptionist delivering customer service and administrative excellence, 
including clerical support and public interaction, Takes an multiple simultaneous tasks with excellent 
time management abilities and resourceful approach.

• Oct 2021  : Amadeus RD training & FFP Sales Training, QR Platinum & Gold VIP Membership Training. (Qatar Airways), Doha Qatar
• Nov 2004 : Amadeus System training Telesales, Reservations, IATA, Fares (Etihad Airways Academy) AUH, UAE
• Jun 2002  : English Language & Business Skills ( American LC Diploma) Abu Dhabi U.A.E
• May 2000 : Bachelor of Experimental science (physics & chemistry) Tangier, Morocco