MOHAMMED CHERKAOUI

LOOKING FOR A NEW OPPORTUNITY THAT WILL ALLOW ME TO BRING MY CONTRIBUTION TO YOUR COMPANY WITH KEY SKILLS SUCH AS VERY GOOD COMMUNICATION SKILLS, CUSTOMER SERVICE EXPERIENCE, MULTI-LANGUAGE SPEAKER OPEN TO NEW CHALLENGES AND MOST OF ALL TARGET ORIENTATED WILLING TO EXCEED THE REQUIREMENTS POSITION PREFERRED: SALES REPRESENTATIVE/ SENIOR SALES/ ASSISTANT MANAGER/ STORE SUPERVISOR

WORK EXPERIENCE SKILLS CONTACT LANGUAGE Ensure customer concerns are addressed promptly and professionally and escalated in a timely manner to the Store Manager when necessary. Keep the customer in mind through all interactions. Support internal teams as and when required through the sales process ensuring maximum benefit to the business. Achieve set sales targets and use creative ways to exceed the same, keeping the customer in mind. Contribute to enhanced sales targets with thorough product knowledge, taking opportunities to up sell and cross sell. Ensure awareness and understanding of product range and current instore promotion details, sharing the information with customers to encourage sales. Operate the cash register, receive payments in all authorized modes and issue receipts / bills against purchases. Ensure store standards are maintained at all times, supporting with instore tasks including but not limited to cleanliness, tidiness and replenishment. Ensure VM standards are in line with VM guidelines at all times. Be aware of and monitor potential security risks, escalating issues or concerns where necessary. Comply with all store security policies and regulations, minimizing exposure to stock loss.

Baccalaureate, Casablanca | 2019-2022 Baccalaureate Life and Earth Sciences Diploma, IP-information Casablanca | 2020 - 2022 Technicians in infirm care at the IP-information institute training and activities Casablanca | 2021 - 2022 • Training in Hospital MY youssef -Al masira Clinic – Hospital al masira – Hospita