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Innovative thinker with broad-based expertise in the strategic, operational, and technical delivery of large-scale IT services, looking for a new challenge in IT or Delivery Management. Technically sophisticated and strategically inclined professional with over 20 years of operational experience with a blend of hands-on technical knowledge, migrations, and project management skills. Proven ability to provide high-quality solutions that increase productivity, decrease cost, and maximize manpower.
Bachelor of Science in Geography and Environmental Science
ITIL v3 Foundation and Service Operations
APMG International Agile Project Management Foundation
Over 20 years working in IT for Financial Services organizations including HSBC. Started off as a graduate in Service Operations and eventually managing a team of IT Operations Engineers from Level 1 to Level 3 support, covering Desktop Support to virtualized, physical, and cloud server environments. The final role was as an IT Delivery Manager working for the UK Government.