naaufel khorbi

Personable customer service agent offering 8 years of experience resolving account and service concerns for customers. Smoothly uncovers and solves challenges while promoting company products and maintaining
loyal, satisfied customers. Focused on surpassing expectations and driving team success.Successful at quicklyde-escalating conflicts, satisfying customers and promoting
loyalty. Persuasive and diplomatic
communicator with excellent relationship building, multitasking and problem-solving abilities. 

Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.Entered customer
interaction details in sales system to track requests, document problems and record solutions offered.Analyzed and escalated complaints, issues and grievances to designated departments for investigation and response

Bashelor degree humain arts