Najah Mohammed

I have more than 5 years of experience in Customer Service and Currently i am working in Joe and the Juice Airport Branch

uicer / F&B Server, Joe and The Juice •Being on till station and making lots of sales and exchanging foreign currencies. •Making Juice, Sandwich and Coffee as per the Shift plan. 12/2022 – present Doha, Qatar •Cleaning all the Station and guest area. •always being positive and active with guest and staff. •Bringing the Prep Items from the central kitchen. •Going for the Delivery. •Always clean on the go and keep the floor. Customer Experience Supervisor, Qatar Rail (RKH) •Provided general administrative support to colleagues and managers, including drafting documents, preparing reports, and conducting research. •Coordinate internal and external communications. 2022 – 2023 Doha, Qatar •Greeted visitors, answered inquiries, and directed them to the appropriate person or department, providing excellent customer service. •Day to day work reporting to management. Admin Coordinator, Top Quality Qatar •Developed and maintained organized filing systems for documents, records, and other paperwork, improving accessibility and efficiency. •Performs other related duties, as assigned, for the purpose of ensuring the efficient and effective functioning of the work unit. 2021 – 2022 Doha, Qatar •Maintained accurate and up-to-date records in databases and spreadsheets, including data entry and regular updates. •Perform advanced, diversified, and confidential administrative and secretarial support. •Managed incoming and outgoing correspondence, including emails, phone calls, and mail, ensuring timely responses and appropriate redirection.

Advance Diploma in Business Management, Aquinas College of Higher Studies Colombo, Sri Lanka Diploma in English, Rainbow Institute Colombo, Sri Lanka Certificate in Computer Science and Application, Ministry of Education