Sandra Nakimera

A highly personable and efficient Receptionist with over 2
years’ of experience running seamless hotel. operations in
major global events and luxury Hotels. Versatile professional
with expertise in delivering exceptional service in both 4-star
250 rooms and residence accommodation with 392 units
and 1383 rooms In varied settings. Physically fit with high
level of endurance able to work under pressure and in
flexible shifts Fluent in English and Swahili with intuitive

The Living Adventure managed by Accor, Doha Qatar
August 2022 - January 2023
Receptionist
Serves visitors by greeting, welcoming, and directing them
appropriately.
Notifies company personnel of visitor arrival.
Certificated by hotelogix team with front desk module and
guest service module
Maintains security and telecommunications system.
Informs visitors by answering or referring inquiries.
Directs visitors by maintaining employee and department
directories.
Maintains security by following procedures, monitoring
logbook, and issuing visitor badges.
Thailand Restaurant , Dubai United Arab Emirates
April 2022 - August 2022
Waitress
Picks up food product for orders placed by the service staff
and delivers the meal to our guests.
Assists the kitchen and service staff as needed to maintain
the highest level of food quality, presentation, and timing to
optimize our guests dining experience.
Sets up the front line with the equipment, plate ware, and
small wares needed to effectively serve all food products.
Keeps station restocked throughout the shift.

Speke Hotel, kampala Uganda
January 2021 - April 2022
Guest service agent
Operates telecommunication system by following
manufacturer’s instructions for house phone and console
operation.
Keeps a safe and clean reception area by complying with
procedures, rules, and regulations.
Contributes to team effort by accomplishing related results
as needed
Airtel Company Uganda
November 2019 - December 2021
Front Desk Agent
Providing exceptional service to customers.
Implementing plans to improve customer satisfaction.
Assisting with guests’ queries/disputes.
Resolving complaints effectively.
Providing reports to manager on the activities

High school 2019 general