Santosh kumar Sah

My Name is Santosh Kumar. I am from Nepal. I am 34 years Old. i had ompleted my B.Com. what I have 14 years of wide range of Experience in Debt. Collection across UAE & Qatar have much more to offer 
As a Senior Debt. Collection Officer, have a well round skill sets in collection and honed the talent in reporting, forecasting for Payment with reports, proper knowledge of legal terms and condition in order to report case for defaulters, solving the payment issue, negotiation with customer for payment terms and Schedules, creating friendly relation with the customer. Further I am a recognized expert in critical thinking and communicative collaborator. My previous role had strengthened my capabilities in management and customer service including a keen attention to detail and accuracy.

s a Senior Debt. Collection Officer, have a well round skill sets in collection and honed the talent in reporting, forecasting for Payment with reports, proper knowledge of legal terms and condition in order to report case for defaulters, solving the payment issue, negotiation with customer for payment terms and Schedules, creating friendly relation with the customer. Further I am a recognized expert in critical thinking and communicative collaborator. My previous role had strengthened my capabilities in management and customer service including a keen attention to detail and accuracy.
 

• Utilize various tracing techniques and strategies to collect personal information of customers with outstanding debts.
• Contact customers with balances and negotiate payment terms and schedules.
• Keep official email follow up for payment.
• Taking balance confirmation in each 6-month interval.
• Minimize objections for payment and suggest available customer-friendly payment options.
• Negotiate extended payment plans and the best course of action for customers seeking to avoid further debts.
•  Keep updated detailed notes regarding conversations with customers and outcomes.
• Offer clients several payment options and arrange for the prompt repayment of balances.
• Communicate with management and other team members about methods and strategies to ensure a positive rate of customers agreeing to repay their debts.
• Close a specific number of collection accounts each month to meet assigned target.
• Follow legal requirements during debt collections to avoid legal issues.
• Follow to the lawyer for the ongoing case status of defaulters on weekly basis .
• Maintain security and confidentiality of company and customer information.

Handling all activities of Accounts Receivable (Payment Follow up, Balance confirmation, Monthly Accounts closing, Petty Cash, Documentation, posting in Peachtree, Making Invoice etc