Wael Yehia

Adaptable Quality Manager with a 26-year background in implementing and developing improvement processes through collaboration with cross-functional teams. Intelligent Quality Manager with talents in monitoring production quality and improving productivity. Deep understanding of the tools and concepts that go into quality management. Flexible, reliable and ensure standards meet expectations and legal compliance.

Hardworking Quality Manager with talents in strategic planning, statistical process control and project management. Dedicated to ensuring improvements are implemented. Knowledge of data analytics and data management.

Senior QA/QC Engineer                                                                                   Jun 2022 - Present

The Arab Architect • Doha, Qatar         

• Lusail Palaces Project

• Ensure Contractor Implement the Quality management system at site.
• Control all nonconformance reports and undertake remedial action.
• Assure all technical documents relative to site quality control.
• Monitor the implementation of the approved site QC Plan.
• Verify that the quality related site activities are in accordance with the applicable codes and standards.
• Participate in the site internal and external site audits.
• Coordinate all the quality site inspections through the site QC inspectors.
• Ensure all quality control documentation is compiled and competed for as-built hand over through the QC turnover engineer
• Monitor and review the close out and handing over dossier with Contractor to deliver as per End User / FM requirements. 
• Review & evaluate all pre-qualifications, material submissions.
• Collaborated with quality team members and leaders to monitor conformance to quality standards.
• Contributed to root cause evaluation to mitigate risk and foster continuous improvement.
• Maintained ISO documents within manufacturing facilities to comply with applicable regulations.
• Update & follow up with End User / FM requirements for all snags/outstanding works.

QA/QC Manager                                                                                           May 2021 - Nov 2021

Al Ali Engineering • Doha, Qatar          

• Amiri Terminal Project (HIA)

• Established procedures and quality standards.
• Reviewed current standards and policies.
• Kept records of quality reports and statistical reviews.
• Supervised and guided inspectors, technicians, and other staff.
• Managed company onboarding processes, interviewing, and selecting new quality assurance personnel.
• Created, edited, and updated project manuals and technical documentation used by entire QA team.
• Established and accomplished goals for improvements in quality and delivery.
• Compiled data on quality issues and vulnerabilities and reported findings with suggestions for improvement.
• Managed supplier key performance indicators and checked materials for compliance with specifications.

QA/QC Manager                                                                                           Sep 2014 - May 2021

National Industrial Contracting Company • Doha, Qatar           

• Lusail City Utility Tunnel / Control Centre and VIP Access Building Project,
• NICC-AZVI-AL GHANIM INT’L – JV Road and Infrastructure in Wakra West, Ph2, Pkg 14 (Package- 03) Project,
• Extension of Water Distribution Network, Phase 6, Package C Project,
• AI Wa’ab City Central District - Phase 1 - Package 3 Project,
• Construction of Foul Sewer and Storm water Networks for Various Catchments within Doha West Packages 3,4,5 Project,

• Established procedures and quality standards.
• Kept records of quality reports and statistical reviews.
• Supervised and guided inspectors, technicians, and other staff.
• Managed supplier key performance indicators and checked materials for compliance with specifications.
• Compiled data on quality issues and vulnerabilities and reported findings with suggestions for improvement.
• Fielded customer complaints and rectified service issues.
• Review construction schedules and milestones and monitor progress against established schedules
• Review contracts, revisions, changes, and additions to contractual agreements with architects, suppliers, and subcontractors
• Control of all non-conformance reporting and undertaking of remedial action
• Monitor and control all site work progress to confirm complying to project specification and approved documents
• Develop/Review all required Method Statements, ITPs or any mandatory documents needed to be submitted for approval
• Support the subcontractor with technical information to avoid any delay of work and to improve workmanship
• Assure consistent quality of workmanship by implementing and enforcing practice systems
• Specify quality requirements of raw materials with suppliers to ensure all legal standards were met
• Track quality issues with external customers, suppliers, and internal plant operations
• Establish and tracked quality department goals and objectives
• Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans
• Develop quality planning for multiple new product launches by verifying customer requirements and implementing in design and production
• Implement ISO 9000 quality systems

Senior QA/QC Coordinator                                                                          Dec 2009 - Aug 2014

OHL International (Obrascon Huarte Lain, S.A) • Doha, Qatar  

• Sidra Medical & Research Center Project – Qatar Education City,

• Develop / update mandatory quality related documents such as PQP, method statement, ITP, checklists
• Interpret test results by comparing to established specifications and control limits, making recommendations on appropriateness of data for release
• Performed routine monitoring calibration on testing equipment
• Determine proper corrective actions to bring workmanship in line with requirements
• Liaise between quality control and other departments and contractors, providing project updates and consultation
• Monitor testing procedures and verified performance of tests according to established item specifications and protocol
• Implement ISO 9000 quality systems, defining business practices, leading to certification and better business practices
• Determined quality department standards, practices, and procedures
• Measure dimensions of finished workpieces to ensure conformance to specifications, using precision measuring instruments, templates, and fixtures
• Maintained historical records by documenting system changes and revisions
• Improved operations by working with team members and customers to find workable solutions.
• Worked closely with team members to deliver project requirements, develop solutions, and meet deadlines.
• Worked successfully with diverse group of co-workers to accomplish goals and address issues related to our products and services.

Senior QA/QC Engineer                                                                                Jun 2008 - Dec 2009

KEO International Consultants • Doha, Qatar   

• Al Shaqab Project (Horse Arena)– Qatar Education City

• Review all non-compliance for proposed remedial action
• Attend all QA meeting and/or any other meeting requires for QA/QC supports and discussion
• Collaborated with quality team members and leaders to monitor conformance to quality standards.
• Met project scope and delivery dates by planning optimal testing schedules.
• Worked with off-site teams to complete timely tests and facilitate smooth product releases.
• Witnessing all material testing such as Concrete, Reinforcement, etc
• With the third parties within the project or outside the project limits
• Support the team with technical information to avoid any delay of work and to improve workmanship
• Established and tracked quality department goals and objectives
• Assure consistent quality of production by implementing and enforcing practice systems
• Record, analyse and distribute statistical information
• Collaborate with audit and action to apply root cause analysis guidance and establish effective corrective action plans
• Implement ISO 9000 quality systems, defining business practices, leading to certification and better business practices
• Tracked quality issues with external customers, suppliers, and internal plant operations
• Strategically research and study various materials to understand opponents and competitive advantages

QA/QC Manager                                                                                            May 2004 - Jun 2008

BAYTUR Construction & Contracting • Doha, Qatar     

• Museum of Islamic Art Project,
• Convention Center Project– Qatar Education City,

• Provide preventive action and corrective action was our main aim and focus to be sure and guarantee that's works competed within specs and projects requirements to avoid any non-Conformity / delay to the project documents and company procedures.
• Preparation of all transmittals for documents made by each discipline and follow up procedure of the document control and our department.
• Checking the transmittal, RFI's, Inspections documentation and attachments as a proper document to avoid any rejection that may delay the progress of the works on the field
• Site Coordination with construction team to solve any quality related site issues which affect workmanship/delay of work progress.
• Plan, organize, direct, control end evaluates construction projects from start to finish according to schedule, specifications and budget.
• Develop & Update QA/QC project plans with respective functional heads and submit to client for approval.
• Monitor performance of suppliers and subcontractors to determine compliance with contractual obligations.
• Preparing all final handover and close out documentation including all guaranties certificates, as built drawings, O&M manuals, etc
• Required by the contract document with all commissioning and testing certificates/reports to the client for occupying the building.
• Specified quality requirements of raw materials with suppliers.
• Record, analyse and distribute statistical information. 
• Contributed to root cause evaluation to mitigate risk and foster continuous improvement.
• Drafted process documentation to standardize operating procedures and techniques.
• Performed root cause analysis for detected faults and developed corrective actions.
• Demonstrated strong knowledge of company standards and protocols during inspections.
• Tested functionality, performance, and compliance of each product against design specifications to maintain strong development standards and high customer satisfaction.
• Created and maintained database of common and known testing defects.
• Met project scope and delivery dates by planning optimal testing schedules.
• Worked with off-site teams to complete timely tests and facilitate smooth product releases.

QA/QC Engineer (Finishing Inspector)                                                       May 2002 - Nov 2003

CONSTRUCTION DEVELOPMENT COMPANY • Doha, Qatar            

• Four Seasons Hotel Complex Project

• Communicated with clients to review contract, answer any questions, and learn about their unique scenarios and how to troubleshoot
• Implemented quality control objectives to resolve production issues, optimize product reliability and reduce costs.
• Collaborated with quality team members and leaders to monitor conformance to quality standards.
• Performed root cause analysis for detected faults and developed corrective actions.
• Facilitated improvement protocols to decrease error rate and mitigate non-conformance.
• Built lasting rapport with clients and vendors to foster satisfaction and loyalty.
• Inspected products and reviewed processes for compliance with requirements and techniques.
• Conducted quality testing of equipment to identify problems and arrange for repairs.
• Crafted project quality plans to meet quality assurance and quality control expectations.
• Monitored machines during operation to detect sounds of malfunctioning or excessive vibration and adjusted machines or replaced tools to eliminate problems
• Measured dimensions of finished workpieces to ensure conformance to specifications, using precision measuring instruments, templates, and fixtures
• Managed quality assurance program including on site evaluations, internal audits and customer surveys
• Monitored key dates to ensure information is obtained by deadlines
• Wrote reports of daily activities and irregularities such as property damage, theft, guest or employee accidents and unusual occurrences
• Interfaced with project management team to prepare engineering submittals and work plans
• Maintained historical records by documenting system changes and revisions
• Achieved lifelong aspiration through proven work ethic, dedication, and ability to visualize and excel.

Site Manager                                                                                                 Sep 2001 - Apr 2002

ARABIAN INTERNATIONAL COMPANY • Doha, Qatar           

• NGL-4 Project at Umsaeid & Dukhan Industrial Cities,
• Ras Abu Fontas Project (RAF Bl),

• Monitored worksite personnel to maintain high levels of quality and performance.
• Organized and participated in monthly on-site meetings with clientele and subcontractors.
• Maintained safe operating compliance and verified that operations met best practice standards.
• Inspected and evaluated physical condition of establishment to comply with safety, quality, and service requirements.
• Directed site activities to drive smooth operations and achieve quality assurance metrics.
• Performed routine audits to maintain inventories, supplies and equipment.
• Maintained payroll data, attendance records and delivered materials to job site on time and in good condition.
• Managed and led team of workers in large-scale civil projects.
• Communicated with local business owners and community members to facilitate use of resources.
• Follow up on progress and check that site deliveries match the approved fabrication specification requirements and erection drawing details
• Site surveillance on all site fabricated items to ensure compliance to client approval
• Establish and maintain good relations with clients, partners, and local authorities
• Resolved issues between employees and customers using company policies
• Read plans and blueprints and communicated to workers
• Coordinated site investigations, documented issues, and escalated to executive teams as needed
• Maintained records and logs of work performed and materials and equipment used
• Oversaw all daily office operations and equipment maintenance
• Ensured compliance with safe operating practices and checked that operations were carried out with best practices
• Communicated daily with vendors to keep project fully operational
• Ensured projects were completed according to approved time, quality, and cost estimates

Civil Quality Control Engineer                                                                     Jun 1997 - May 2000

CONTRACK INTERNATIONAL • Doha, Qatar  

• U.S. Army Base “U.S. Army Corps of Engineers” Project

• Formulated and updated organizational quality standards by creating documents outlining quality procedures.
• Collaborated with various departmental and business decision-makers to establish quality initiatives and boost awareness.
• Held quality control meetings to drive continual improvement of site work progress.
• Prepared quality reports to record quality data.
• Supervised quality inspections conducted by Contractors / Subcontractors.
• Crafted project quality plans to meet quality assurance and quality control expectations.
• Inspected products and reviewed processes for compliance with requirements and techniques.
• Conducted quality testing of equipment to identify problems and arrange for repairs.
• Built lasting rapport with clients and vendors to foster satisfaction and loyalty.
• Demonstrated strong knowledge of company standards and protocols during inspections.
• Maintained ISO documents within manufacturing facilities to comply with applicable regulations.
• Performed root cause analysis for detected faults and developed corrective actions.

Field Engineer                                                                                               Mar 1995 - Jun 1997

CONTRACO ENGINEERING WORKS • Doha, Qatar  

• VVIP Private Palace Project

• Read plans, instructions, or specifications to determine work activities.
• Installed sewer, water or storm drainpipes using pipe-laying machinery or laser guidance equipment.
• Cleaned or prepared construction sites to eliminate hazards.
• Positioned, aligned, or sealed concrete wall sections or pipes.
• Loaded or unloaded building materials to distribute machinery or tools.
• Gained independent working skills and guided and mentored less experienced team members.
• Understood how to operate and maintain job site equipment safely and for maximum productivity.
• Maintain all handing over requirements & close out documents as per contract & QCS2014.
• Update & follow up with End User for all snags/outstanding works.
• Worked productively as lead or helping team member to drive customer satisfaction.
• Displayed high standards for quality workmanship and routinely double-checked work.
• Performed demanding physical work over extended periods and modelled positive attitude.
• Measured, marked, or recorded openings or distances to construction layout areas.
• Inspected sites before and after construction projects.
• Coordinated phases of construction projects from inception to completion.
• Reviewed system designs, site configurations and installation schedules achieve project goals.
• Checked work being performed for compliance with technical specifications.

Higher Technician in Construction Technology (H.T.D) Diploma              Feb 1993 - Jan 1995

Eastern Mediterranean University • Turkish Republic of Northern Cyprus