YATSI BERNARD DELASE

Dear Hiring Manager, I am writing to express my interest in the position at your esteemed organization. Over the past years, I have honed my abilities as a Bell attendant by consistently delivering exceptional service to guests at various high-end hotels. I pride myself on being the friendly and welcoming face that greets guests upon their arrival and the dependable source of assistance during their stay. My qualifications for this role extend beyond a welcoming smile and strong interpersonal skills. I am adept at handling luggage efficiently and securely, and I am well-versed in providing accurate information about the hotel's facilities and services. Furthermore, I am trained in maintaining the cleanliness and presentation of the lobby and arrival areas, contributing to the overall appeal of the hotel. In addition to my technical skills, I am also well-versed in the importance of safety and security for guests and their belongings. I am committed to maintaining a secure environment while ensuring the utmost comfort and convenience for all guests. Thank you for considering my application. I look forward to the opportunity to discuss my qualifications in further detail. Sincerely, Yatsi Bernard Delase.

Proficient in handling guest luggage with care, ensuring secure transport to guest rooms. • Escorts guests to their rooms. For the first time guests, explain hotel facilities. In the room explain room facilities such as (how lights & TV function, safe, AC, fire exit) • Provide guests with information about the hotel's services and local attractions, enhancing their stay. • Collaborate with the front desk team to ensure smooth check-in and check-out processes. • Maintained cleanliness and presentation of the lobby and arrival areas, contributing to the hotel's overall appeal.

Diploma in hospitality (Soul food college Ghana)