Application Support Engineer - Doha, دولة قطر - Vinirma

وصف

• Providing 2nd and 3rd level support to Compliance and Payment systems in terms of upgrades and projects and BAU.
• Develop in-depth knowledge of Ecommerce payment gateway through research and testing in order to act as a Subject Matter Expert with bank s merchants
• Write small internal computer applications to provide proof-of-concept ideas, to test ecommerce
• payment gateway and to troubleshoot merchant issues by helping the Bank s merchant-facing teams.
• Vendor coordination for new developments, issues & fixes
• Performing preventive maintenance activities on core applications
• Ensure continuous knowledge development and participate effectively in knowledge transfers programs.
• Strong Capability to help end users and business in reporting to regulatory by providing the necessary reports.
• Supporting BCP & Disaster Recovery activities
• Data and servers monitoring of Payment gateways
• Extending support for new implementations and projects that would include manage projects from Application Support side.