Service Desk Technician - Doha, دولة قطر - Vectrus Qatar

وصف

Identifying customer needs, clarifyinginformation, and providing available solutions oralternatives.
Providing marketing offers for theorganization's products and services if given theopportunity.
Building sustainable relationships withcustomers by obtaining additional data such as (email, or anotherphone number)
Keep records of all conversations in ourcontact center database in an understandablemanner
Attending educational training on an ongoing basisto improve the level of service andperformance.