Call Center Executive - al-Wakrah, دولة قطر - TADMUR HOLDING WLL

وصف

• Receiving calls and registering service request.
• Handling and resolving customer complaints.
• Monitoring open jobs and updating clients regarding open jobs.
• Assisting and guiding technicians regarding their assigned schedule for the day.
• Identifying, escalating priority issues and reporting to the higher management.
• Following up complicated customer calls when required.
• Managing administration, communicating and coordinating with internal departments

• Minimum 3 to 4 years' experience as Call attendant/ Call Center Executive
• Should have relevant experience in facilities management.
• Good communication skills in English