Receptionist - Doha, دولة قطر - PromoQ

PromoQ
PromoQ
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Doha, دولة قطر

منذ 6 أيام

Aisha Al-Thani

تم النشر بواسطة:

Aisha Al-Thani

مسوّقة للمواهب لبيبي
وصف

Essential Duties and Responsibilities:

  • Ensure and maintain the cleanliness and orderliness of the reception area.
  • Always maintain excellent grooming standards to reflect 1847's image.
  • Ensure communications ethics particularly while talking on the phone with the clients.
  • Maintain good customer service for welcoming, leave taking, customer retention, retaining client details, customer complaints & line ups.
  • Prepare daily report of income and report to Salon Supervisor.
  • Ensure all the printing materials are available in the Salon.
  • Keeping track of the timing of performing a service by technicians.
  • Ensure that telephone, pdq, and printer are working properly.
  • Handling guests' needs while maintaining a professional and pleasant manner.
  • Acquires and maintains an excellent working knowledge of the computer & booking system.
  • Handling customer complaints in an efficient manner & escalate to Salon Supervisor when necessary.
  • Responsible for the cash sales in salon.
  • Promote, upsell & crosssell products and services.
  • Explain products, services and treatments to clients and assist them with determining their individual needs.
  • Followup/ check clients' as per appointments.
  • Perform other related Admin duties.
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