Store Manager - doha - Carter & White

    Carter & White
    Carter & White doha

    منذ 11 ساعة

    78,000 ر.ق - 132,000 ر.ق (QAR) لكل سنة *
    الوصف

    Reporting to: Retail Director / Head of Operations

    Brand: Carter & White - Doha Qatar

    Role Purpose

    The Store Manager is responsible for leading the store as a profitable business unit and as a brand ambassador. The role combines commercial performance, team leadership, client experience, and operational excellence, ensuring the store consistently reflects the standards, culture, and positioning of Carter & White.

    Key Responsibilities
    1. Commercial Performance
    • Own and deliver store sales targets, KPIs, and profitability.
    • Drive revenue through client development, repeat business, and high-value transactions.
    • Analyze daily, weekly, and monthly performance and implement action plans.
    • Ensure optimal product mix, stock rotation, and sell-through.
    2. Client Experience & Brand Representation
    • Deliver a best-in-class luxury client experience aligned with the Carter & White brand universe.
    • Build and maintain a strong VIP and repeat client base.
    • Personally manage top clients and high-value relationships.
    • Ensure visual merchandising and store presentation meet brand standards at all times.
    • Recruit, onboard, train, and develop the store team.
    • Set clear objectives, conduct performance reviews, and manage incentives.
    • Foster a culture of professionalism, accountability, and service excellence.
    • Manage scheduling, attendance, and productivity.
    4. Operations & Compliance
    • Ensure compliance with company policies, procedures, and local regulations.
    • Oversee cash handling, inventory control, shrinkage prevention, and audits.
    • Coordinate with head office on stock, logistics, and reporting.
    • Maintain operational efficiency and cost discipline.
    5. Reporting & Communication
    • Prepare regular sales, stock, and operational reports.
    • Provide market feedback, client insights, and competitor intelligence.
    • Act as the primary liaison between the store and head office.
    Key Performance Indicators (KPIs)
    • Average transaction value (ATV)
    • Conversion rate
    • Inventory turnover and shrinkage
    • Staff productivity and retention
    Profile & Requirements
    • 7+ years of experience in luxury or premium retail, including 5+ years in a management role.
    • Strong commercial acumen with proven track record of delivering sales targets.
    • Excellent leadership, communication, and interpersonal skills.
    • High emotional intelligence and service mindset.
    • Fluency in English; Arabic or additional languages are a plus.
    • Comfortable working in a high-standard, fast-paced luxury environment.
    • Strong organizational, analytical, and reporting skills.
    Personal Attributes
    • Polished, professional, and brand-aligned presence.
    • Client-centric, proactive, and detail-oriented.
    • Results-driven with a hands-on leadership style.
    • High integrity and accountability.
    What Success Looks Like
    • The store consistently exceeds commercial targets.
    • Clients return frequently and actively recommend the brand.
    • The team is motivated, stable, and high-performing.
    • The store reflects the Carter & White brand standards in every detail.
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    * هذا النطاق السعري هو تقدير من beBee
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