Lobby Lounge Team Leader - Doha, دولة قطر - Crew Life at Sea
وصف
Job Overview:
We are looking for a highly motivated Lobby Lounge Team Leader to join our team. In this role you will be responsible for overseeing the daily operations of the lobby lounge. You will work closely with the Lobby Lounge Manager to ensure that our guests receive topnotch service and have a memorable experience.
Key Responsibilities:
Lead and supervise a team of lobby lounge staff including bartenders servers and other support staff
Ensure that all employees adhere to company policies and procedures
Train and develop team members to provide exceptional service to our guests
Monitor inventory levels and place orders for supplies as needed
Maintain a clean and organized lobby lounge area
Handle guest inquiries complaints and requests in a timely and professional manner
Collaborate with other departments to ensure smooth operation of the lobby lounge
Assist in creating and implementing promotional activities and special events
Conduct regular meetings with the team to discuss goals performance and provide feedback
Ensure compliance with health and safety regulations
Qualifications:
Previous experience in a supervisory role in a hospitality or food and beverage setting
Excellent leadership and communication skills
Strong customer service skills
Ability to work well under pressure and in a fastpaced environment
Knowledge of food and beverage operations and inventory management
Understanding of health and safety regulations
Flexibility to work evenings weekends and holidays as needed
Fluent in English additional languages are a plus
Remote Work :
No