لم يعد يتم قبول المزيد من الطلبات لهذه الوظيفة
- Answer, record, and process all guest calls, requests, questions, or concerns.
- Contact appropriate individual or department to resolve guest call, request, or problem.
- Follow up and ensure that any outstanding requests are resolved.
- Advise guest of any messages received.
- Verify and adjust billing.
- Operate telephone switchboard station.
- Monitor busy or unanswered lines, check back with callers on hold to update status, take messages.
- Activate and deactivate guest room message lights.