Senior Product Specialist - Doha, دولة قطر - Culture Recruitment

وصف

• Position Title: Senior Product Specialist
• Department: CSSD Key Responsibilities
• Customer/Supplier: Internal
• First level customer/ supplier interface
• Solves Tier 1 escalated problems within prescribed guidelines ensuring complete customer/ supplier satisfaction and contributing towards developing customer loyalty and principal retention.
• Interface with Finance & logistics team to ensure ontime deliveries of products and collections of payments from customers and goods ordering and payments to suppliers
• Monitors internal stock level to maintain proper supply chain.
• Prepare yearly forecasts & budgets and draw up weekly/monthly action plans to achieve the same.
• Work closely with all departments, especially the project team to ensure timely execution of projects Customer/Supplier: External
• Prepares technical & commercial proposals & offers
• Promotes companies' products to customers on daily basis and attends to their concerns & issues.
• Ensures proper transfer of information from clients to suppliers and vice versa.
• Informs Suppliers of any adverse product performances to take suitable action on time.
• Updates clients of latest product releases and other developments.
• Develops good relationships with Logistics team & management of suppliers People Management
• This position does not have a management role.
• However if & when required, mentoring/ coaching a new product specialist is needed. Analysis
• Gathers and derives knowledge from moderately complex and difficult to source data, which are from multiple sources.
• Analyses market trend, new productworthiness, doctor's skills and demand to provide specific product support to customers and also to devise procurement & stock strategy
• Timely analysis of issues and product concerns to provide onthespot troubleshooting wherever possible.
• Analyses accounts receivable ageing reports and provides reports to DM & FM.
• Conducts competitive quality analysis on products being promoted.
• Analyses brand performances for negotiations with suppliers for price, credit & other commercial terms. Innovation
• Identifies needs and improvement opportunity and provides information to Managers or Suppliers in order to facilitate change or improvement.
• Provides recommendations for product promotions, special offers & projects. Operations
• Responsible for planning and maintaining inventory of the department.
• Responsible for proper expiry management of products.
• Ensure timely invoicing, deliveries and installation of related products at Customer site.
• Follow up tough collection accounts.
• Negotiate better pricing & offers with suppliers.
• Monitors work of Subcontractors/ consultants, whenever they're employed for projects.
• Assists Project Team in executing related projects.
• Provides Finance Team with all assistance to ensure proper collection of receivables and transfer of payables.
• Assist Engineering Team with installations & maintenance of equipment's.
• Ensure complete customer satisfaction with regards to products and support.
• Follow up with the payment.
• Watch up the deadline of each order and make sure to strict this deadline. Strategy
• Prepares and executes yearly forecast & strategy to increase revenue for the company and suppliers.
• Provide inputs into long term plans of the company by understanding changes in the industry dynamics both local & worldwide.
• University Degree with a medical background Biomedical Engineer, Doctor of Medicine,
• Bachelor of Pharmacy, Nursing
• Minimum of 2 years' experience handling Sales of CSSD lines.
• Should have strong communication & negotiation skills.
• Should be able to work under pressure and be able to meet deadlines.
• Should have advance computer skills.
• Well versed in English language, knowledge of Arabic is an added advantage.

• University Degree with a medical background Biomedical Engineer, Doctor of Medicine, Bachelor of Pharmacy, Nursing
• Minimum of 2 years' experience handling Sales of CSSD lines.
• Should have strong communication & negotiation skills.
• Should be able to work under pressure and be able to meet deadlines.
• Should have advance computer skills.
• Well versed in English language, knowledge of Arabic is an added advantage.