Senior Housekeeping Supervisor - Doha, دولة قطر - voco

voco
voco
شركة تم التحقق منها
Doha, دولة قطر

منذ أسبوع

Aisha Al-Thani

تم النشر بواسطة:

Aisha Al-Thani

مسوّقة للمواهب لبيبي
وصف

To ensure the highest standard of property presentation is maintained in all areas of the property with a specific emphasis on guest accommodation, leisure facilities, restaurant, public areas, and back of the house.


  • Assist in implementation of service standards supported by training and development programs for all direct reports and their subordinates.
  • Assist in overseeing training and development of housekeeping attendants, public area attendants, linen attendants and service attendants in accordance with service delivery requirements, service standards, equipment use and safe work methods.
  • Maintain effective relationships with external/out sourced service providers and suppliers with regard to agreed service level agreements (SLA's).
  • Conduct supplies inventory control systems in accordance with approved procedures.
  • Supervise a lost property reporting and control system with the direction of the Executive Housekeeper.
  • Assist during stock takes of housekeeping supplies, assets, plant and equipment and consumables.
  • Assist in the implementation and managing a quality assurance program that addresses all aspects of property presentation, hygiene, staff presentation and conduct.
  • Execute the planned periodic cleaning schedules for maintenance cleaning, special finishes and warranty cleaning, fabric care and spring cleaning.
  • Assist in controlling the staff uniform cleaning, repairs, issuance, inventory of spares and replacements.
  • Maintain open and effective communication with the Guest Relations and Maintenance Departments to ensure guest feedback, special requests, service assistance and maintenance complaints are responded to promptly and in a professional manner.
  • Ensure voco Doha West Bay Suites policies and procedures are adhered to at all times.
  • To maintain professional business confidentiality.
  • Conduct and minute regular staff communication meetings.
Contribute in managing housekeeping operating costs within budget guidelines.

At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?


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Hotels that are built on sustainability where we look after the planet with the same care as we look after our guests and colleagues.

Let's Go Further Together.


Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button.

Start your journey with us today and let's #GoFurtherTogether.
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