Senior Restaurant Manager - Doha, دولة قطر - Aspire Katara Hospitality

Aspire Katara Hospitality

شركة تم التحقق منها

Doha, دولة قطر

منذ أسبوع

تم النشر بواسطة:

Aisha Al-Thani

مسوّقة للمواهب لبيبي

Responsibilities

Coordinate daily Front of the House and Back of the House restaurant operations
Deliver superior service and maximize customer satisfaction
Respond efficiently and accurately to customer complaints
Regularly review product quality and research new vendors
Organize and supervise shifts
Appraise staff performance and provide feedback to improve productivity
Estimate future needs for goods, kitchen utensils and cleaning products
Ensure compliance with sanitation and safety regulations
Manage restaurant's good image and suggest ways to improve it
Control operational costs and identify measures to cut waste
Create detailed reports on weekly, monthly and annual revenues and expenses
Promote the brand in the local community through wordofmouth and restaurant events
Recommend ways to reach a broader audience (e.g. discounts and social media ads)
Train new and current employees on proper customer service practices
Implement policies and protocols that will maintain future restaurant operations

Requirements and skills

Proven work experience as a Senior Restaurant Manager, Restaurant Manager, Restaurant General Manager, Hospitality Manageror similar role in a high volume, multi departmental F&B Operation with highest levels of service is preferred
Proven customer service experience as a manager
Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
Familiarity with restaurant management software
Strong leadership, motivational and people skills
Acute financial management skills
BSc degree in Business Administration; hospitality management or culinary schooling is a plus
A minimum of 10 years of experience working in Food & Beverage management positions
Experience with inventory management systems
Solid F&B related financial knowledge including budgeting, manning, cost management, and capital expenditure
Solid knowledge and expertise of high end F&B service procedures and standards
Ability to delegate to and lead other management colleagues

Job Types:
Full-time, Permanent

Application Question(s):

Organizational Design Specialist