IT Support Officer - Doha, دولة قطر - Leading Money Excahange

Leading Money Excahange

شركة تم التحقق منها

Doha, دولة قطر

منذ أسبوع

تم النشر بواسطة:

Aisha Al-Thani

مسوّقة للمواهب لبيبي

IT Support Officer

Experience & Education

IT graduates or similar education with relevant certification(s) will be preferred for this position.
Minimum 23 years of IT support experience is required for this role.

Company Industry

Financial Sector/Exchange House
Provide ongoing IT support.
Handle queries and issues related to Master Data management, Networks, Business Application Support.
Support the daytoday IT operations needs of the regions.
Ensure compliance with agreedupon TATs/SLAs for closure of tickets.
Manage ongoing server maintenance as well as database monitoring.
Execute production and UAT deployment after the test certificate is received from the QA team.
Document all IRs and CIRs with RCA and mitigation plans.
Coordinate with product managers on permanent closure of bugs raised in the production environment.
Ensure continuous delivery of IT services through oversight of service level agreements with end users and monitoring of IT systems performance.
Ensure IT system operation adheres to applicable laws and regulations.

Skills Required:

Pay:
QAR4, QAR5,000.00 per month

Internal Auditor