- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 1 year related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None
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This is a Duty Officer/Duty Manager role that involves working on rotational shifts (Morning / Afternoon / Night) handling incoming calls emails and memos in English Arabic providing guidance to drivers regarding transport requests routes updating following up with passengers/end ...
Dohaمنذ شهر
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Welcome to Central Hotel Doha, where comfort, convenience and understated elegance converge in the heart of the city. Ideally located on Airport Road just minutes from Hamad International Airport the hotel offers easy access to Doha s cultural highlights including Souq Waqif the ...
Dohaمنذ شهر
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The Duty Manager will take ownership of shifts, record incidents in the Duty Log, report accidents and thefts to the Front Office Director and/or Hotel Manager. · ...
Doha دوام كاملمنذ شهر
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Summary · The Duty Manager, reporting directly to the Front Office Manager, is responsible for overseeing daily hotel operations during their shifts, ensuring that all departments run smoothly, and guests receive excellent service. They act as the point of contact for guest conce ...
Doha 132,000 ر.ق - 288,000 ر.ق (QAR) لكل سنةمنذ 3 أيام
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Responsible for managing duty shifts, recording incidents, reporting accidents, and liaising with security as needed. · ...
Doha Metropolitan Areaمنذ شهر
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As the world's largest family of luxury hotels we all take great pride in being genuine ambassadors of the InterContinental brand Shaped by decades of international know-how and local insights our passion for luxury travel spans cultures and customs Inspiring us to create warm an ...
Doha دوام كاملمنذ شهر
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· Company Description · Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for dev ...
Doha, Qatar 132,000 ر.ق - 288,000 ر.ق (QAR) لكل سنةمنذ 5 أيام
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Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. · ...
Doha دوام كاملمنذ شهر
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We're looking for a Duty Manager to join our team at InterContinental Doha Beach & Spa. As a key member of our Front Office operations, you'll ensure smooth day-to-day performance while representing senior management during your shift. · Oversee daily Front Office operations and ...
Dohaمنذ شهر
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As Duty Manager, you will be the key point of contact for guests and staff during your shift, ensuring seamless operations throughout the hotel. · ...
Doha, Dohaمنذ شهر
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Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. · ...
Dohaمنذ أسبوعين
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As Duty Manager, you will be the key point of contact for guests and staff during your shift, ensuring seamless operations throughout the hotel. · ...
Dohaمنذ شهر
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Serves as the property Manager on Duty and oversees all property operations ensuring that the highest levels of hospitality and service are provided. · ...
Dohaمنذ أسبوع
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Summary · The Duty Manager, reporting directly to the Front Office Manager, is responsible for overseeing daily hotel operations during their shifts, ensuring that all departments run smoothly, and guests receive excellent service. They act as the point of contact for guest conce ...
Doha 132,000 ر.ق - 288,000 ر.ق (QAR) لكل سنةمنذ 19 ساعة
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· The Duty Manager will serve as the hotel's ambassador during assigned shifts, ensuring seamless operations, outstanding guest experiences and effective coordination across all departments. · ...
Dohaمنذ 4 أسابيع
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The Duty Manager at Raffles Doha is responsible for supervising daily hotel operations during assigned shifts ensuring smooth delivery of luxury guest experiences. · Degree in Hospitality/Tourism or related field · Minimum 3–5 years' relevant experience with at least 2 years in a ...
Doha دوام كاملمنذ شهر
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The Duty Manager at Mondrian Doha is responsible for ensuring the smooth operation of the front desk, handling guest queries and issues, and maintaining accurate records. They must be fully conversant with hotel policies and procedures, including foreign exchange and credit polic ...
Doha Metropolitan Areaمنذ شهر
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Join a hotel that is a member of the Accor network whose group brings together more than 45 brands 5 500 hotels 10 000 restaurants and lifestyle destinations. · Act as the main point of contact for guest concerns requests and complaint resolution ensuring personalized and prompt ...
Doha دوام كاملمنذ شهر
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The Duty Manager is responsible for managing the front desk and ensuring that all guests have a smooth and enjoyable stay. This includes handling arrivals and departures, taking ownership of duty management shifts, recording incidents in the duty log and following up with the fro ...
Dohaمنذ شهر
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+Join a hotel as a Duty Manager at Raffles Doha. Supervise daily hotel operations during assigned shifts ensuring smooth delivery of luxury guest experiences. · +Degree in Hospitality/Tourism required. · + Qualifications: Degree in Hospitality/Tourism or related field. · + Respon ...
Dohaمنذ شهر
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Description · About Us · As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. · Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and custom ...
Qatar 132,000 ر.ق - 288,000 ر.ق (QAR) لكل سنةمنذ 4 أيام
Duty Manager - doha - Westin
الوصف
POSITION SUMMARYAssist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Cash guests' personal checks and traveler's checks. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications. Assist management in training, motivating, and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests' service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONSAt Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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