Associate Sme Portfolio Management - Qatar, دولة قطر - Talent Pal
وصف
The incumbent has a responsibility to develop & improve & maintain SME Banking processes, procedures and policies; to manage the service performance of the Relationship Management section; to do on-going internal projects to strengthen the SME business at QNB; and to manage the external & internal reporting requirements of SME Banking.
- Oversee development and maintenance of servicing capabilities and support within the unit and with other units
- Ensure compliance and legal sign off for all new policy & procedures
- Act as main point of contact for SME portfolio & reporting related issues
- Develop & maintain SME performance metrics & dashboards
- Work with Operations and IT to embed the required capabilities in processes and systems
- Review performance of SME products & portfolio, identify opportunities and create action plans to improve overall SME banking profitability
- Work with product & marketing teams across the Bank to identify campaign opportunities and implement these campaigns
- Prepare business cases for Compliance, Legal & Central Bank approvals for the campaigns and marketing activities
- Monitor performance of SME Relationship Managers and Officers
- Design overall performance management concept
- Develop and automate performance MIS
- Develop KPIs to measure performance of individuals within the SME business
Excellent oral and written communication skills in English and Arabic (preferable)
Strong analytical, problem solving, decision-making and financial management skills
Self-driven with well-developed leadership, motivational and team-building skills
Ability to identify need for change, adaptable and flexible in anticipating and realizing market opportunities
Understanding of linkages driving profit
In-depth knowledge of products, services and delivery channels available to SMEs
Good interpersonal and networking skills
This job has been sourced from an external job board.
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