Support and Maintenance Engineer - Doha, دولة قطر - Anotech Singapore

Anotech Singapore
Anotech Singapore
شركة تم التحقق منها
Doha, دولة قطر

منذ أسبوع

Aisha Al-Thani

تم النشر بواسطة:

Aisha Al-Thani

مسوّقة للمواهب لبيبي
وصف
As a Support and Maintenance Engineer, you will be maintaining and troubleshooting the hardware infrastructure and systems.


Responsibilities:


  • Answer calls, provide appropriate solutions to customer issues within agreed timelines, and ensure their satisfactory closure.
  • Ready to work on 24/7 Shifts.
  • Assist customers in troubleshooting and solving incidents or escalating to the L3 team, if needed.
  • Execute planned daily maintenance operations on the deployed solution to have the most uptime as per SLA.
  • Ensure accurate historical incident data storage with quick access for problem solving.
  • Log system details to assist in generation of weekly, monthly, and quarterly technical activity and KPI reports.
  • Engage in software acceptance and integration before site deployment.
  • Participate in product migration and deployment at customer sites.
  • Stay up to date with industry best practices, emerging technologies, and security threats in a distributed environment.
  • Train customers and team members on the solution and technology whenever required.

Knowledge, Skills and Experience:


  • Diploma / Bachelor's Degree in IT/Engineering discipline
  • Extensive understanding of Windows and RedHat Linux.
  • Certifications in Microsoft and Red Hat technology will be an added advantage
  • Excellent problemsolving and analytical skills, with the ability to troubleshoot complex issues in a distributed environment.
  • Open to work on 24/7 standby shift
  • You must be fluent in English. Knowledge of Arabic will be an added advantage.
  • Strong communication and interpersonal skills are necessary, with the ability to work effectively in a team environment and customer oriented.

TECHNICAL EXPERIENCE

  • Java and.
NET integration level experience using Microsoft's latest technology stack (.net core, MVC, C#, web forms, APIs, etc)

  • Webservice/REST API, SoapUI, JavaScript Framework, HTML/CSS.
  • Microservices on Kubernetes, Docker, and Containers on both local and cloud platforms.
  • Identity Access Management (SAML, OpenID, Oauth 2.0, etc.,)
  • Webservices, Middleware (JBoss, Wildfly, Tomcat, etc.,)
  • IIS, Apache Web Server, Active Directory, LDAP services
  • CI/CD (Mercurial, Git, Maven, Jenkins) will be an added advantage.
  • Working knowledge on Database (Oracle, MSSQL, MySQL, MongoDB) will be an added advantage
  • A good understanding of IAM Solution and HSM.
  • VMware infrastructure.
  • Storage and SAN
  • Backup solution

Job Type:
Permanent


Pay:
QAR5, QAR10,000.00 per month
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