Hostess - Doha, دولة قطر - Hotel Chadstone Melbourne MGallery

وصف

• Ensure correct grooming standards are followed at all times
• Exceed guest satisfaction by knowing preferences and update profiles
• Attending to phone queries or reservations.
• Attending to walk ins.
• Following up restaurants financial, LQA, TrustYou and Forbes targets on a daily basis
• Anticipate and service of guests' requirements at all times
• Following up daily financial targets of area/division
• Use opening and closing checklist to ensure smooth opening and closing of the venue
• Communicating reservations needs and special requests to the Managers
• Coordinating reservation with Dining Reservation Department & other Hostesses.
• Managing the log book
• Handling seating cards to enable guest recognition.
• Maintaining guest history.
• Assisting guests to their tables.
• Seating of guests.