Customer Support Specialist - Doha, دولة قطر - Thabt Gulf Digital Solution
وصف
Job description
Key Responsibilities:
*Handle all the company social media platform.
*Answers customers' queries to help them make a decision on the
purchase.
*Provides information to customers on warranties, features,
specifications, maintenance and care of products.
*Describes product features and benefits; demonstrates the use and
handling of the product.
*Educates clients on brands quality standards and specifications.
*Advises customers on product ranges best suited to their needs.
*Ensures customers' needs are met, complaints are resolved and *customer service provided is of exceptional standard.
*Maintains awareness of new product launches, promotional events and
sales.
*Ensures promotions and pricing are accurate and in line with company
standards and policies.
*Computes sale prices and discounts as applicable; Maintains sales records.
Ability to commute/relocate:
- Doha: Reliably commute or planning to relocate before starting work (required)
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