Chief Steward - Al-Jumayliyah, دولة قطر - Kempinski Hotels

وصف

• Reports to Director of Food & Beverage /Executive Chef.
• A courteous, professional and efficientservice is provided at all times.
• Set an example byreporting to duty punctually wearing business attire according tothe hotels dress code & Kempinski grooming standards,maintaining a high standard of personal appearance and hygiene atall times.
• Provide a professional and courteous serviceat all times and ensure that all employees of the assigned outletfollow the example.
• Ensure that the place of work andsurrounding area is kept clean and organized at all times.
• Execute and demand the team to execute the highest levelof service and set-up standards at all times.
• Beknowledgeable of all services and products offered by the hotel.
• Produce reports and analysis of the outlet and presentreport in the monthly performance meeting.
• Lead theoutlet efficiently in cost and expenses, constantly delivering thehighest quality as well as driving high top line revenue andprofit.
• Assist in preparation of the outlet'sbudget.
• Conduct monthly inventory of operating suppliesand equipment together with the stewarding department.
• Identify errors and correct them as required during set-up, serviceand breakdown of operations.
• Implement a flexible workschedule based on business patterns.
• Monitor operatingsupplies, equipment and reduce spoilage and wastage successfully.
• Attend and contribute to all staff meetings,departmental trainings and hotel initiated trainings.
• Attend all required trainings as described by the department.
• Report incidents that require disciplinary actionsimmediately to the Head of Department.
• Prepare andreview all departmental operations manual updates annually inaccordance with the Assistant Head of Department.
• Constantly improve the product quality by sourcing the bestavailable products.
• Support activities and cooperationwith the supplier
• Organise all required outlet specifictrainings as described by the department.
• Undertakereasonable tasks and secondary duties as appointed by the Head ofDepartment.
• Respond to any changes in the department asdictated by the hotel man.
• Ensure that the opening andclosing procedures established for the outlet are followed.
• Be able to clean and wash dishes according to theestablished standards of performance.
• Be able to cleanand wash pots, pans and other kitchen equipment according to theestablished standards of performance.
• Ensure that allgarbage regulations i.e separation of items as well as the assignedgarbage runs.
• Have the knowledge of all cleaningprocedures, use of dishwashing machines and the type of chemicalsbeing used.
• Ensuring that breakage is administrated aswell as to provide constant feedback to the operation as a tool toreduce breakage and losses.
• Strictly adhere to theestablished budgets and operating expense plans, ensuring that allcosts are controlled.
• Participate in the preparation ofthe Annual operating budget for operating expenses, operatingequipment and FF&E requirements in line with thecompilation of the annual business plan.
• Ensure asuccessful management of the department.
• Display a handson approach and being present in the operation at all times.
• Implement flexible schedules based on required businesspatterns.
• Strictly control inventories and the par stockin the operation ensuring that all outlets are sufficient equipped.
• Conduct quarterly full inventories of all operatingequipment within the hotel, banquets and all related departments.
• Ensure control and supervision on the requisitions ofoperating equipment, the storage and careful handling of operatingequipment.
• Conduct and participate in daily pre shiftbriefings with regards to outlets and banquets activities.
• Ensure that all outlets and departments are suppliedwith clean and dry operating equipment.
• Ensure that allproduction areas and departments are supplied with clean and dryutensils.
• Supervise contractors in kitchen and back ofhouse areas of the Food & Beverage division.
• Ensure networking with sister hotels and other hotels to borrowequipment as and when needed.
• Be demanding and criticalwith regards to work processes, standards and performance.
• Be innovative and entrepreneurial to review workprocesses with a cost efficient and saving approach.
• Ensure a welcoming and courteous professional approach at alltimes.
• Maintain daily checks and log reports of allareas responsible.
• Report on a monthly basis to theDirector of F&B and Executive Chef
• Monthlyoutlet report
• Monthly breakage and loss report
• Chemical consumption per area
• Trainers report
• Plan the weekly and monthly duty roster, ensuring thatstewarding is adequately staffed and manpower is efficientlyhandled and part time labor expenses are controlled.
• Develop a multi-tasking approach throughout the department.
• Ensure that all equipment specification lists areupdated and controlled after every inventory.
• Ensurethat all required operating equipment is listed correctly with alldetailed product specifications, purchase specifications and inline with the budget before handing to the purchasing department.
• Coordinate all repair and maintenance reports for therespective departmental areas.
• Ensure all FF&Eitems for banquets, outside caterings and seasonal usage areadequately stored, protected and reviewed before using. i.e.cleaned, varnished and painted or polished.
• Ensureaccurate planning and cost control of all related expenses.
• Strict adherence to all hygiene requirements Skills,Knowledge and Expertise
• A passion for guest service
• Working outside for extended periods in hot weather.
• Previous experience in a 5 star property.
• Managing a small team
• Stewarding experience –beneficial
• First Aid and CPR proficiency
• Ability to work and communicate in a multinational environmentBenefits At Kempinski Hotels we pride ourselves on delivering abeautiful performance for each and every one of our guests.

Dedicated to please, educated to entertain and never compromisingon the European elegance of service, we are driven by our passionfor crafting distinct and meaningful experiences.

Each of ourremarkable properties is a stage upon which our people performtheir best and every day is an opportunity to apply their uniquetalents.

Connected by our shared values, our passion forcraftsmanship, and our care for one another, we are a globalcommunity of hoteliers.