Telephone Operator - Doha, دولة قطر - ALL - Accor Live Limitless

    ALL - Accor Live Limitless
    ALL - Accor Live Limitless Doha, دولة قطر

    منذ أسبوعين

    Default job background
    وصف
    • Receive each guest call in a professional and friendly manner.
    • Achieve Quality Audit result of 95% and above through consistent documented trainings.
    • Achieve the highest Guest Satisfaction measured by TRUST YOU platform.
    • Be smart, well groomed,friendly and cheerful whilst exhibiting the highest standards of Rixos hospitality all the times.
    • Handle every query in a polite and courteous manner and exceed guest expectations.
    • Ensure guests are greeted by name upon calling as per Rixos Standards.
    • Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up.