لم يعد يتم قبول المزيد من الطلبات لهذه الوظيفة
- Receive each guest call in a professional and friendly manner.
- Achieve Quality Audit result of 95% and above through consistent documented trainings.
- Achieve the highest Guest Satisfaction measured by TRUST YOU platform.
- Be smart, well groomed,friendly and cheerful whilst exhibiting the highest standards of Rixos hospitality all the times.
- Handle every query in a polite and courteous manner and exceed guest expectations.
- Ensure guests are greeted by name upon calling as per Rixos Standards.
- Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up.