manager - front office hotel - Doha, دولة قطر - Hilton

وصف

• Ensure compliance with Companystandards
• Meet and greet guests and respond toguest inquiries, requests and issues in a timely, friendly andefficient manner and resolves guestconcerns
• Initiate and implement up-sellingtechniques to promote hotel services and facilities to maximizeroom occupancy and overall revenue
• Ensure teammembers have current knowledge of hotel products, services,facilities, events, pricing and policies and knowledge of the localarea and events
• Complete audit procedures, asneeded
• Recruit, interview and train teammembers