Assistant Banquet Manager - Al Wakrah, دولة قطر - Talent Pal

    Talent Pal
    Talent Pal Al Wakrah, دولة قطر

    منذ أسبوعين

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    وصف

    • 2year degreefrom an accredited university in FoodService Management Hotel andRestaurant Management HospitalityBusiness Administration or relatedmajor; 2 years experience in thefood and beverage culinary orrelated professional area. COREWORK ACTIVITIES Assisting inManagement of RestaurantTeam
    • Handles employeequestionsand concerns.
    • Monitors employees to ensure performanceexpectations aremet.
    • Provides feedbackto employees basedon observation of service behaviors.
    • Assists insupervising daily shiftoperations.
    • Supervisesrestaurantand all related areas in the absence of the Director ofRestaurantsor Restaurant Manager.
    • Participates in departmentmeetings bycommunicating a clear and consistent message regardingthedepartmental goals to produce desired results. ConductingDaytoDay RestaurantOperations
    • Ensures allemployees haveproper supplies equipment and uniforms.
    • Communicates toChef andRestaurant Manager any issues regarding food quality andservicelevels.
    • Ensurescompliance with all restaurantpolicies standards andprocedures.
    • Monitorsalcoholbeverage service in compliance with local laws.
    • Managesto achieve or exceedbudgeted goals.
    • Performs all dutiesof restaurant employees and relateddepartments as necessary.
    • Opens and closes restaurant shifts. ProvidingExceptional CustomerService
    • Interacts withguests toobtain feedback on product quality and servicelevels.
    • Supervisesstaffing levels to ensure that guest service operationalneeds andfinancial objectives are met.
    • Encouragesemployees to provide excellent customerservice within guidelines.
    • Handles guest problems and complaints seekingassistancefrom supervisor as necessary.
    • Strives toimprove service performance.
    • Sets a positive example forguestrelations.
    • Assists inthe review of comment cardsand guest satisfaction results withemployees.
    • Meetsandgreets guests. Conducting Human ResourceActivities
    • Supervisesongoing training initiatives.
    • Uses allavailable on the job training tools foremployees.
    • Communicatesperformance expectations in accordance with jobdescriptions foreach position.
    • Coachesand counselsemployees regarding performance on anongoingbasis.