لم يعد يتم قبول المزيد من الطلبات لهذه الوظيفة
- 2year degreefrom an accredited university in FoodService Management Hotel andRestaurant Management HospitalityBusiness Administration or relatedmajor; 2 years experience in thefood and beverage culinary orrelated professional area. COREWORK ACTIVITIES Assisting inManagement of RestaurantTeam
- Handles employeequestionsand concerns.
- Monitors employees to ensure performanceexpectations aremet.
- Provides feedbackto employees basedon observation of service behaviors.
- Assists insupervising daily shiftoperations.
- Supervisesrestaurantand all related areas in the absence of the Director ofRestaurantsor Restaurant Manager.
- Participates in departmentmeetings bycommunicating a clear and consistent message regardingthedepartmental goals to produce desired results. ConductingDaytoDay RestaurantOperations
- Ensures allemployees haveproper supplies equipment and uniforms.
- Communicates toChef andRestaurant Manager any issues regarding food quality andservicelevels.
- Ensurescompliance with all restaurantpolicies standards andprocedures.
- Monitorsalcoholbeverage service in compliance with local laws.
- Managesto achieve or exceedbudgeted goals.
- Performs all dutiesof restaurant employees and relateddepartments as necessary.
- Opens and closes restaurant shifts. ProvidingExceptional CustomerService
- Interacts withguests toobtain feedback on product quality and servicelevels.
- Supervisesstaffing levels to ensure that guest service operationalneeds andfinancial objectives are met.
- Encouragesemployees to provide excellent customerservice within guidelines.
- Handles guest problems and complaints seekingassistancefrom supervisor as necessary.
- Strives toimprove service performance.
- Sets a positive example forguestrelations.
- Assists inthe review of comment cardsand guest satisfaction results withemployees.
- Meetsandgreets guests. Conducting Human ResourceActivities
- Supervisesongoing training initiatives.
- Uses allavailable on the job training tools foremployees.
- Communicatesperformance expectations in accordance with jobdescriptions foreach position.
- Coachesand counselsemployees regarding performance on anongoingbasis.