لم يعد يتم قبول المزيد من الطلبات لهذه الوظيفة
- Manager is responsible for thesmooth operation of his/her specificarea
- He/she is responsible in linking allfacets of service, cuisine and entertainment
- Incharge of training, grooming standards
- Shouldbe creative and confident and be prepared to think outside of thebox
- He/she should take the time to get to knowthe guests and be committed to serviceexcellence
- Initiative to invest inself-development
- Following up restaurantsfinancial, LQA, TrustYou and Forbes targets on a dailybasis
- Being entrepreneurial, thinking beyondthe boundaries and leading by example areexpected
- All hotel standards to be exceeded atall times
- Keep ahead of industry trends, createand implement new revolutionarystandards
- Develop ideas on increasing guestsatisfaction
- Ensure the operational inventoryis always accounted for and in immaculatecondition
- Ensure all responsible areas aremaintained at the highest levels
- Createopportunities for upselling products
- Developthe team to strive for excellence
- Assume theresponsibility of daily operations
- Createsefficient rostering system
- Following up onopening and closing checklists
- Ensure allappropriate equipment is on hand for each serviceperiod
- Conducts daily briefings for all staffprior to commencement of shift
- Handles securityincidents, guest complaints with confidence and in a professionalmanner
- Directly work with all heartists tocreate a flow of new and 'improved'ideas
- Ensure awareness and deliver the optimumlevels of service and guestsatisfaction
- Maintains the HACCP standards asrequired by the regional governing body
- Ensureall hotel property and facilities are maintained an in an optimalworking order
- Ensure rooms/events is set priorto the commencement of service
- Master all POSsystems
- Establish and maintain effectivecommunication across all divisions
- Lead byexample through a passionate, hands onapproach
- Assist with collecting information forthe monthly P&L review
- Records andreports Glitch incidents with integrity andtransparency