Techno Functional CRM Consultant - Doha, دولة قطر - Hot & Cold International Consulting
وصف
1-
Techno Functional CRM Consultant (Microsoft Dynamics 365)
The Dynamics 365 CRM Techno-Functional Consultant position combines the roles of implementation specialist and
functional consultant in one. He/She will work closely with key stakeholders to understand the business requirements
and technical environment to achieve optimal solution.
technology to deliver solutions to THE ORGANIZATION Business users.
implementation projects including requirements definition, design, configuration, customization, testing, integration,
analytics and reporting, and support.
- Analyze and understand THE ORGANIZATION business processes, objectives, and challenges and then help implement solutions to
- Conduct functional workshops with THE ORGANIZATION stakeholders, and design appropriate solutions.
- Ensure the implementation of best practices based on Microsoft Dynamics 365 standards and supported
- Maximize usage of Dynamics 365 CRM OOB features and provide technical design or develop/customize solution
- Build, configure and maintain Dynamics 365 CRM THE ORGANIZATION Investor Portal components (Security roles, views, forms,
- Manage Dynamics 365 CRM THE ORGANIZATION Investor Portal Business Processes and Requests engine.
- Configure Dynamics 365 CRM THE ORGANIZATION Investor Portal Process templates, steps, price items and documents.
- Generate reports in Dynamics 365 CRM.
- Manage Dynamics 365 CRM
- THE ORGANIZATION Investor Portal plugins, eservice framework and other components.
- Manage Power Apps Investor portal (Web files, attributes, web forms, web pages )
- Manage Dynamics 365 solution deployment and environments.
- Design, maintain and support solution integrations.
- Conducting meetings with stakeholders.
- Gathering requirements and identifying business needs.
- Evaluating technical proposals.
- Providing technical and business support on different THE ORGANIZATION power platform solutions.
- Help to stay up to date with latest technology and best practices.
Education and Certifications
- Bachelor's Degree
- Microsoft Dynamics 365 CRM Certification.
- Microsoft Power Platform Certification (preferred)
- 7 years plus
Experience /Skills
- Extensive experience in Microsoft Power Platform
- MS PowerApps, Power
- Experience in analysis, design, development, testing and implementation of enterprise
- Experience developing different PowerApps solution models (canvas, model driven,
- Proven end to end implementation experience in Dynamics CRM configuration,
integration, plugin development, report development is a must.
- Detailed knowledge and understanding of all areas within Customer Engagement
Automation.
- Good understanding of Dynamics 365 Common Data Service and Common Data
different solutions.
- Knowledge and understanding of.
writing ASP.NET and C# code (not just limited to plugins/custom workflows).
- Understanding PowerApps formulas and development methods.
- Experience automating business processes with Power Automate.
- Knowledge of Azure DevOps is a plus.
- Ability to create custom connectors for Power Automate.
- Experience with API or rest services integrations.
- Experience in Business Analysis and Process Mapping.
- Experience with end user stories and customer journeys.
- Experience with Agile methodology / Scrum master.
- Excellent Project Management Experience.
- Experience with Process Improvement/Management.
- Must be well versed with documentation best practices.
- Experience in software integrations.
- Excellent Communication skills.
- Must have teamwork spirit.
- Excellent time management skills.
- Extensive experience in Software Development Life Cycle.
- Excellent problemsolving
skills.
Salary:
QAR7, QAR10,000.00 per month
Ability to commute/relocate:
- Doha: Reliably commute or planning to relocate before starting work (required)
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