- Innovative monitoring, metrics, and log analytics to enable continuous improvement in system visibility and application performance
- Identification of critical problems' root causes across the platform, incident reports, and communication
- Sustain, monitor, and contribute to the improvement of the performance and availability of the 24x7 production environment, which includes networks, servers, databases, and so on
- Supporting and troubleshooting the production and QA environments
- To resolve customer requests/tickets, adhere to established internal workflows
- Participate in an on-call rotation and offer hands-on assistance during emergencies, outages, and service transitions
- Contribute to the development of long-term and short-term strategies for scaling the production environment
- Follow a comprehensive incident management program that includes problem resolution
- Create key performance indicators (KPIs) for service availability, uptime, and adherence to SOPs and SL
- Bachelor's/Master's degree in Engineering, Computer Science (or equivalent experience)
- At least 3+ years of relevant experience as a software engineer
- 2+ years of experience with Linux server administration
- Experience with Amazon Web Services (EC2, ECS, S3, etc.)
- Basic scripting skills- Bash and Python
- Technical knowledge of several monitoring and analytics tools such as AWS CloudWatch, Sumologic, and Datadog
- Experience with Docker, Vagrant, Ansible, Chef, and Puppet is nice to have
- Experience in maintaining a secure production environment
- Proficiency in English
-
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Remote Cloud Systems Engineer Jobs - al-Jumayliyah, دولة قطر - Turing
وصف
Job Responsibilities:
As Job Requirements:
