Call Center - Doha, دولة قطر - HH Facilities Management Co
منذ أسبوع
وصف
Take customer calls and provide accurate, satisfactory answers to their queries and concerns- Deescalate situations involving dissatisfied customers, offering patient assistance and support
- Call clients and customers to inform them about the company's new products, services and policies
- Guide callers through troubleshooting, navigating the company site or using the products or services
- Schedule work with Engineers and Team to perform customers requested works.
- Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
- Collaborate with other call center professionals to improve customer service
- Help to train new employees and inform them about the company's customer management policies
Job Types:
Full-time, Contract, Permanent
Contract length: 24 months
Salary:
From QAR5,000.00 per month
Ability to commute/relocate:
- Doha: Reliably commute or planning to relocate before starting work (preferred)
Application Question(s):
- Do you know Excel and database handling?
Education:
- Diploma (preferred)
Experience:
- Call center: 4 years (required)
Language:
- English (preferred)
- Arabic (required)
المزيد من الوظائف من HH Facilities Management Co
-
Projects Manager
Doha, دولة قطر - منذ 6 أيام