Customer Service Agent - Doha, دولة قطر - Economic Group

Economic Group

شركة تم التحقق منها

Doha, دولة قطر

منذ أسبوع

تم النشر بواسطة:

Aisha Al-Thani

مسوّقة للمواهب لبيبي

We are currently looking for Customer service agent who is having experience in E Commerce to join our customer service team in Economic Group.

As a customer service agent you will:
Maintaining a positive, empathetic, and professional attitude toward customers at all times.

Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.

Application Deadline: 31/03/2023

Shop Manager