– Greet arriving guests and retrieve their luggage – Escort guests to their rooms, explain the room facilities, and sell the hotel's various outlets (restaurant, bar, spa) – Deliver luggage, messages, faxes, packages etc. for guests and to undertake various other requests in order to ensure their comfort – Transport departing guests 'luggage from the room to the lobby, ensuring that the guest has verified that all luggage has been accounted for – Ensure that luggage has been stored safely according to prescribed procedures – Ensure that the luggage storage area is kept clean and tidy at all times – Inform guests with savvy knowledge of hotel, its services, the city, and local 'happenings' – Be fully aware of what functions are going on in the hotel – Provide gracious, attentive, and friendly service Requirements Qualifications – Highly responsible & reliable – Ability to work well under pressure in a fast paced environment – Ability to focus attention on guest needs, remaining calm and courteous at all times – Prior experience in a Forbes-rated hotel preferred – Service focused personality is essential About the Company A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
– Greetarriving guests and retrieve their luggage – Escortguests to their rooms, explain the room facilities, and sell thehotel's various outlets (restaurant, bar, spa)– Deliver luggage, messages, faxes, packages etc. forguests and to undertake various other requests in order to ...
