Reservations Agent - Doha, دولة قطر - Hotel Chadstone Melbourne MGallery

وصف

• Consistently offer professional,friendly and engaging service
• Greet, check inand settle guest accounts while ensuring all service standards arefollowed
• Maintain accurate records of dailytransactions and cash handling, which includes currency exchangeand balancing a float
• Handle guest requests,questions and concerns effectively andpromptly
• Promote a professional teamenvironment
• Follow department policies,procedures and service standards
• Performs anyand all other tasks assigned bymanagement
• Upholds the highest standard ofinternal and external customer service at all times
  

Qualifications

• Proficient in the English Language(verbal & written), second language is anasset
• Previous experience and knowledge ofProperty Manager is an asset
• Required knowledgeof Windows' Office Suite
• Must be ableto handle multiple tasks in a dynamic, fast-pacedenvironment
• Ability to focus attention on guestneeds, remaining calm and courteous at alltimes.
• Strong interpersonal and problem solvingabilities
• Able to stand for long periods, atleast 8 hours per shift