Order Taker - Doha, دولة قطر - Hotel Chadstone Melbourne MGallery

وصف

• Ensure correct grooming standards are followed at all times
• Exceed guest satisfaction by knowing preferences and update profiles
• Maintain detailed knowledge of the restaurant menu & daily specials at all times
• Ensures that under no circumstances the telephones are unattended and practice impeccable telephone manners
• Performs cashier duties, if the situation calls for
• Takes reservations for other outlets during break times, if the situation requires
• Assures the well-being of all guests by maintaining a close and friendly, yet discrete contact on the phone
• Directly involved in the order taking and order placing process while dealing with guest requests and orders, courteously, efficiently and promptly
• Following up restaurants financial, LQA, TrustYou and Forbes targets on a daily basis