customer liaison officer - Doha, دولة قطر - Qatar Petroleum

وصف

• Gain an understanding of managerring back reason from previous job history and customers contact toresolve customers query
• Take ownership andmanage customers' expectations
• Managethe local land owners where we are taking the land for the projectbuild
• Ensure questions that arise fromadditional contact and manager ring backs are directed to thecorrect place for resolution and escalated ifrequired
• Ensure customers are kept fullyinformed of developments/progress
• Take personalownership and deliver a personal service which exceeds customerexpectations
• Identify and implement solutionsto resolve any issues that may result in a dissatisfiedcustomer
• Ensure own compliance with Qualityprocedures
• Ensure that SAP is updated with allconversations and agreements