Assistant Sales Manager EBC - Al-Jumayliyah, دولة قطر - MARRIOTT International

وصف

POSITION SUMMARY Contactappropriate individual or department (e.g., Sales, DataAdministration, Accounting) as necessary to resolve guest calls,requests, or problems. Use sales techniques that maximize revenuewhile maintaining existing guest loyalty to Marriott, includingup-selling. Determine and give complimentaries to guests as giftsfor their patronage (e.g., rewards points, show tickets, giftcertificates). Promote awareness of brand image internally andexternally. Process requests for redeeming Marriott Rewards points.
Process all reservation requests, changes, and cancellationsreceived by phone, fax, or mail. Enter Marriott Rewards informationinto appropriate software when taking guest reservations. Answer,record, and process all guest calls requests, questions, orconcerns. Perform general office duties to support Sales &Marketing (e.g., filing, sending emails, typing, faxing). Assistmanagement in training and motivating employees; serve as a rolemodel.

Follow all company policies and procedures; ensure uniformand personal appearance are clean and professional; maintainconfidentiality of proprietary information; protect company assets.

Welcome and acknowledge all guests according to company standards;anticipate and address guests' service needs; thankguests with genuine appreciation. Speak with others using clear andprofessional language; prepare and review written documentsaccurately and completely; answer telephones using appropriateetiquette.

Develop and maintain positive working relationships withothers; support team to reach common goals; listen and respondappropriately to the concerns of other employees.

Monitor theperformance of others to ensure adherence to quality expectationsand standards. Read and visually verify information in a variety offormats. Move, lift, carry, push, pull, and place objects weighingless than or equal to 10 pounds without assistance. Perform otherreasonable job duties as requested by Supervisors.


PREFERREDQUALIFICATIONS Education:
High school diploma or G

ED equivalentRelated Work Experience:
At least 2-years of related workexperience


Supervisory Experience:
No supervisory experience

License or Certification:
None Marriott International is an equalopportunity employer. We believe in hiring a diverse workforce andsustaining an inclusive, people-first culture.

We are committed tonon-discrimination on any protected basis, such as disability andveteran status, or any other basis covered under applicable law.

The Autograph Collection is a growing collection of four andfive-star independent hotels, each offering unique and memorableexperiences.

Each hotel is thoughtfully chosen for its quality,originality, bold character, and ability to offer today'straveler a range of unique experiences suited to their individualsense of style and adventure.

All Autograph Collection hotels lookto attract The Individualist, the brand's target consumer.

The Individualist is someone who uses travel as an opportunity toadd to their personal narrative – in essence they arehand selecting our hotels whether for personal or corporate travelbecause it is much more than simply a place to rest.

In joiningAutograph Collection, you join a portfolio of brands with MarriottInternational. Be where you can do your best work,​ begin yourpurpose, belong to an amazing global​ team, and become the bestversion of you