Country Operations Manager - Doha, دولة قطر - Acciona
وصف
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We are looking for an experienced and highly motivated Country Operations Manager to join our growing team at ACCIONA Facility Services in Qatar.
You will be a true leader, confident in your abilities, passionate about service, and inspirational to your teams.
Responsible for coordinating all aspects of operations within the country, achieving optimum business performance ensuring operational compliance & efficiency, maximizing growth opportunities and continuous improvement.
Engaging, leading and developing the country operations, this is a pivotal role with an exciting opportunity to shape the strategy in our Qatar operations.
This is a multi-disciplinary, strategic role covering a range of activities which together provide a safe and efficient working environment.
- Descripción del puesto
- Mission: Coordinate, schedule and implement the projects he/she leads within his/her unit/department, based on established standards and procedures, optimizing profitability of the projects assigned, and seeing to it that the established deadlines and quality standards are met. They are responsible for the performance of service contracts. They plan, optimise and supervise the usage of resources to ensure that the services are rendered on time, with the prescribed specifications and cost.
Their most common duties include:
Managing contracts, drawing up budget estimates, planning and establishing the phases of the service, supervising the activities of the sub-contractors, the subordinate staff and the workers, verifying the quality of the work throughout all phases of the service, etc.
Key Responsibilities- Represent ACCIONA's core values of integrity and excellence- Establish and maintain "trusted advisor" relationships with new and existing clients- Responsible for the year-over-year revenue growth of the assigned geographic area- Review records and other financial data that impacts revenue growth and profitability- Partner with the Business Development Director to identify client prospects and market trends- Participate in business development activities including sales presentations, RFPs, and contract negotiations- Participate in local networking opportunities including industry and/or client sponsored events, seminars, and training- Submit requisitions for new and/or replacement positions associated with client contracts- Partner with ACCIONA's Talent Acquisition team to review, interview, and orientate new employees assigned to positions- Plan, assign, supervise, and direct work- Conduct monthly/annual budget analysis and reportingYou will be expected to effectively manage:
Financial Accountability - Attain budget goals by analysing and evaluating financial statements, reconciling monthly statements against approved budget, and working with senior management.
Contribute to the development of the annual budget and promote innovative ways to add value and reduce costs within the team and associated contracts.
Resources - To promote the highest standards of business ethos and strategically ensuring the most effective use of resources in support of business objectives.
Capabilities - Ensure team members are trained and capable of delivering great service. Supports L&D initiatives.
Operations strategy, planning and development - Lead and develop the operational capability of our team to support planned growth with a focus on continuous improvement and customer satisfaction.
Performance Management and Leadership of the Team - Work with direct reports, to drive a strong & collaborative culture.
Customer Service and Satisfaction - Sustain, retain and improve excellent customer service in the country by incorporating innovation with products/additional services.
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